Staff Product Manager, DevOps (HHS)

About Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in todays digital world.

If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. The work we do matters.

About the job

At Skylight, product managers are responsible for strategy, planning, execution, stakeholder management, and team health. Product managers partner with researchers, designers, engineers, client stakeholders, and others to inform their product decisions. At a high level, it’s the product manager’s job to figure out what to build next and why. As a DevOpsfocused technical product manager, you’ll work closely with engineering and DevOps teams to streamline operations, reduce delivery friction, and enable scalable, secure software delivery.

What you’ll do

• Lead a crossfunctional team of researchers, designers, engineers, and subject matter experts to build and ship highimpact products and services
• Translate needs from users and government partners into a product strategy, including vision, objectives, measures of success, product roadmap, and product backlog
• Manage the direction, scope, and priorities of the product initiative, building from user research to minimum viable products to scalable solutions
• Write user stories, prioritize stories, and build release plans
• Facilitate team ceremonies such as planning meetings, stakeholder syncs, and retrospectives
• Draw on data and feedback to inform the product strategy and roadmap
• Work in close partnership with government teams to transfer digital skills and product knowledge throughout the course of the project
• Creatively navigate bureaucratic challenges, paving the way for more intuitive processes in the future
• Collaborate with government partners to ensure compatibility with existing processes and technologies

• What were looking for

  Minimum qualifications

  • Experience leading cloud infrastructure or onpremise infrastructure project
  • Enough understanding of modern DevOps practices to meaningfully engage with and lead DevOps teams and help prioritize technical decisions and architecture
  • Ability to take feedback from clients and translate it into priorities for the team to address
  • Understanding of lean product principles and how to apply them (e.g., minimum viable product) at various stages of the product life cycle in order to mitigate risk, validate assumptions, and amplify learning
  • Ability to develop a product strategy informed by an understanding of the problem to be solved, prioritize outcomes over feature sets, and establish the direction of the product over time (e.g., product roadmap), including success criteria
  • Ability to execute the product strategy by breaking down the product’s scope into usable chunks of value that can be realized sooner rather than later, create and maintain a prioritized backlog with validated user stories, and facilitate team ceremonies
  • Understanding of how to engage in the process of humancentered design in order to better inform product direction
  • Ability to collaborate with team members and partners outside of your discipline, such as researchers, designers, engineers, and others
  • Ability to manage clients and stakeholders in a way that builds trust, alignment, and a healthy environment for individuals and teams
  • Understanding of the merits of different software development methodologies (e.g., agile, lean) and how to put them into practice
  • Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
  • Passion for creating better public outcomes through great government services
  • A mindset and work approach that aligns with our core values
  • Ability to travel for work from time to time

  • Nicetohave qualifications

    • Experience with Kubernetes and other orchestration management tooling
    • Proficiency in containerization technologies such as Docker
    • Background in modernization projects such as server upgrades, database migrations, or cloud transitions
    • Familiarity with GitHubbased CICD pipelines and automation workflows
    • Exposure to vulnerability management and handling of endoflife (EOL) tooling
    • Experience working in FISMA High or Medium environments and navigating government security compliance (e.g., ATOATD processes, Privacy Impact Assessments)
    • Strong customer engagement skills and experience implementing technical solutions in collaboration with clients
    • Knowledge of public health systems integration, including familiarity with HL7, FHIR, or other public health data exchange standards
    • Prior experience working in the civic tech space
    • Experience working in a remote team environment

    • Don’t meet 100% of the criteria but think you can do the job? We’d love to chat anyway! We’re on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don’t check every box.

      Other requirements

      • All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.
      • You must be legally authorized to work in the U.S. now and in the future without sponsorship.
      • As a government contractor, you may be required to obtain a public trust or security clearance.
      • You may be required to complete a company background check successfully.
      • Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

      • Position type

        This is a fulltime, exempt position

        Location

        This is a fully remote position.

        Care package

        Salary

        We want to give you the most competitive salary possible. After all, you deserve it! To that end, we use the results of our interview process to determine what salary is most appropriate given your current level of seniority. For a Product Manager at Skylight, the current salary ranges are as follows:

        • Associate Product Manager: $90,000–$125,000
        • Product Manager I: $120,000–$140,000
        • Product Manager II: $135,000–$160,000
        • Senior Product Manager: $150,000–$185,000
        • Staff Product Manager: $170,000–$203,000
        • Principal Product Manager: $180,000–$230,000

        • Benefits

          Your wellbeing is important to us, so we focus on supporting you in a variety of ways:

          • Medical insurance, dental insurance, vision insurance
          • Shortterm and longterm disability insurance
          • Life and AD&D insurance
          • Dependent care FSA, healthcare FSA, health savings account
          • Dollarfordollar 401(k) match up to 10% of your salary with no vesting period
          • Flexible paidtimeoff policy (generally around 25 days per year), plus 11 paid federal holidays
          • Up to 12 weeks paidtimeoff for all eligible new birth, adoption, or foster parents
          • Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
          • Business development sales bonuses
          • Referral bonuses
          • Annual $2,000 allowance for professional development
          • Annual $750 allowance for techrelated purchases
          • Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
          • Dollarfordollar charity donation matching, up to $500 per year
          • Flexible, remotefriendly work environment
          • An environment that empowers you to unleash your superpowers for public good

          • Interview tips

            • Visit our join page to learn more about how our interview process works.
            • Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them.
            • If you’d like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at recruiting@skylight.digital.

            • We participate in EVerify and upon hire, will provide the federal government with your Form I9 information to confirm that you’re authorized to work in the U.S.

              We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.