Offer summary

Qualifications:

Bachelor’s degree in marketing or related field., Minimum of five years of marketing operations experience., Strong knowledge of HubSpot or similar marketing automation tools., Experience with Salesforce CRM..

Key responsibilities:

Manage and optimize marketing automation platforms and CRM systems.

Lead projects to streamline marketing processes and improve efficiency.

Develop project plans and coordinate with cross-functional teams.

Support data integrity and system troubleshooting within marketing operations.

HelpSystems has long been known for helping organizations become more secure and autonomous. However, over the years, our customers have shared with us that it has gotten harder and harder to protect their data. As technology plays an increasingly important role in the way organizations operate, cyberthreats are evolving to become more powerful than ever before. If there's one thing we've learned from being in an industry where the only constant is change, it's that being adaptable is the best way to grow in the right direction. So we've listened to our customers' concerns, problem-solved, and delivered with impressive results. Consequently, we're a different company today — one that is tackling cybersecurity head-on. That's why HelpSystems is now Fortra, your cybersecurity ally. We're bringing the same people-first support and best-in-class portfolio that you've come to expect from HelpSystems, only now we're unified through the mission of providing solutions to organizations' seemingly unsolvable cybersecurity problems. We offer leading solutions like data security, infrastructure protection, managed services, and threat research and intelligence. Throughout every step of our customers' journeys, our experts are determined to help increase security maturity while decreasing the operational burden that comes with it. Because our team puts the same level of care into protecting our customers' peace of mind as their precious data. We're driven by the belief that nothing is unsolvable. We're tenacious in our pursuit of a better future for cybersecurity. We are Fortra.

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more !

At Fortra, we’re breaking the attack chain. Ready to join us?

Fortra is looking for a Marketing Operations Manager to join the team. This individual will assist with and lead a variety of marketing operations projects related to our CRM (Customer Relationship Management) and Marketing Automation Tool. This role requires a strategic thinker with strong project management skills who can collaborate with crossfunctional teams, streamline marketing processes, and optimize marketing technology tools. The ideal candidate will be highly organized, detailoriented, and capable of driving operational excellence within the marketing ops team. This position will support the entire Fortra marketing organization and is part of the Marketing Operations team, reporting to the Sr. Manager, Marketing Operations.

WHAT YOULL DO

Work closely with Marketing Ops leaders on strategy, processes, and execution of our marketing automation platform and CRM

Help facilitate and lead projects to streamline and automate processes as well as drive enablement and efficiency for the marketing team

Develop detailed project plans and timelines, ensuring deliverables meet quality standards and deadlines

Recommend and implement new features and functionality for improved tool usage and adoption

Act as a subject matter expert for marketing team members related to marketing lead flow and processes

Coordinate projects with stakeholders across marketing, sales, IT, and other departments to ensure alignment and clear communication

Support initiatives around data integrity and cleanliness across our systems

Stay uptodate on marketing operations best practices, trends, and processes, and coordinate knowledge share trainings with the marketing and sales teams

Work with the marketing operations and business systems teams to help field and troubleshoot system issues

Other duties as assigned

QUALIFICATIONS

Bachelor’s degree in marketing or related field

At least five years of marketing operations experience

Strong knowledge of HubSpot andor similar marketing automation tool

Experience with Salesforce CRM

Experience working in a hitech organization is a plus

Excellent attention to detail

Strong organizational and communication skills

Strong project management skills

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At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.

As a fulltime, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes:

Health, dental, and vision coverage as of hire

Immediate enrollment in 401(k), HSA, and FSA plans

Flexible PTO policy

Tuition and personal enrichment reimbursement

Option to enroll in ID Theft Protection Program

Check out some of the of the other benefits we offer that are focused on your holistic wellbeing and our Diversity, Equity, and Inclusion program .

Compensation
$105,000—$130,000 USD

Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn .

As an EEOAffirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.