Offer summary

Qualifications:

Bachelor's Degree in Information Systems, Computer Science, or related field., At least 3 years of experience working with relational databases., Expert-level proficiency in SQL, especially MySQL and Redshift., Strong communication skills to interact with both technical and business audiences..

Key responsibilities:

Partner with sales and customer success teams to develop solutions for clients.

Design and implement technical solutions to address customer needs and risks.

Guide customers through the deployment and training of solutions.

Maintain excellent customer service and demonstrate the value of the Domo platform.

Job description

COMPANY OVERVIEW

Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.

POSITION SUMMARY

A Technical Consultant (TC) partners with the Account Executives (AE) and Customer Success Managers (CSM) and their customers to develop business strategies and solutions that will enable customers to maximize the value they gain from the Domo platform. A BC develops and utilizes a deep understanding of all aspects of the Domo platform to craft customized solutions for our customers’ familiar and outside-the-box problems.

KEY RESPONSIBILITIES

Identify technical risks to contract renewals and possible areas of expansion for Domo customers;
Design solutions for the identified risks and opportunities;
Guide the customer through the implementation of the designed solutions;
Enable customers to successfully maintain solutions through training and working sessions;
Interact with customers at all levels of the organizations;
Maintain great customer service;
Help customers understand the value of the Domo platform. Works with customers, end-users, technical analyst, and application designers to define the data requirements and structure for Business Intelligence (BI) applications;
Designs models for the data warehouse or data mart (data structure, storage, and integration);
Works with our team to aggregate large data sets for use within Domo solutions;
Develops, designs, and optimizes complex SQL queries;
Leads the database analysis, design, and build effort;
Designs maps of source system data to data warehouse models;
Develop strategies for data acquisitions and integration of the new data into Domo or a corresponding CDW.

JOB REQUIREMENTS

Bachelor's Degree in Information Systems, Computer Science or related field or equivalent professional experience;
Ability to translate business needs into technical solutions;
3+ years of experience working with relational databases;
Expert-level ability to write and understand SQL (especially, MySQL and Redshift);
Ability to skillfully communicate with both business and technical audiences;
Ability to quickly develop expert-level understanding of complex software systems;
Business Intelligence/Visualization experience;
Scripting experience (Python, R, Node, etc.);
Web Development experience (JS, HTML, CSS, etc.).