Education Content Developer

Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Minimum of 5 years experience as a curriculum designer or similar role., Proficiency with multimedia creation tools like Camtasia, ScreenFlow, or Adobe Premiere., Ability to quickly learn technical concepts and translate them into engaging educational content., Strong organizational skills with attention to detail and excellent communication abilities..

Key responsibilities:

  • Maintain and update educational content reflecting product changes.
  • Develop multimedia learning resources and support certification programs.
  • Collaborate with product teams to create effective educational materials for new features.
  • Support initiatives to refresh and improve the university platform and content strategy.

Tines logo
Tines Scaleup https://www.tines.com/
51 - 200 Employees
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Job description

Founded in 2018 with coheadquarters in Dublin and Boston, Tines powers some of the worlds most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on highimpact work.

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any APIenabled service. This flexibility enables our customers to achieve their highestpriority goals faster. And because Tines is secure and private by design, it’s popular with security, IT and other securityfocused teams.

At Tines, were driven by our values of Simplicity, Speed, and Soundness. Were committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.

Role Overview

Take the lead in shaping the learning journey for Tines University, our dedicated platform for customer and partner education. As our Education Content Developer, youll create and maintain engaging multimedia learning resources that reflect the latest product updates and provide a seamless experience for learners worldwide. With your perfect balance of technical aptitude and creativity, youll elevate our educational content and certification programs to new heights, while ensuring our materials stay current with our rapidly evolving platform.

Key Responsibilities

  • Maintain and update Tines University content, ensuring perfect accuracy with every product update, from UI tweaks to major UX changes
  • Dedicate 2030% of your time to monitoring platform changes and signals of updates, converting those into actionable tasks for content creation and updates
  • Implement quick updates for simple changes and develop comprehensive content for complex new features, including interviewing SMEs and creating examples
  • Support the evolution of the Tines certifications program, refining learning paths and grading handson lab submissions
  • Support product launches by developing corresponding educational materials that showcase features effectively
  • Develop handson labs that support our expanding public training offerings
  • Create highquality educational videos using tools like Screen Studio, Camtasia, or Adobe Premiere
  • Design and implement a content strategy that ensures consistency across all educational materials
  • Collaborate with product teams to understand new features and translate them into effective learning materials
  • Sunset outdated content and refresh existing materials to maintain relevance
  • Support the University 2.0 refresh initiative by creating content and assisting with the revamp effort
  • Creatively leverage AI tools and effective prompting techniques to enhance content development workflows and educational materials
  • Use Tines regularly to ensure all content aligns with realworld use cases and best practices
    • In your first 90 days, youll

      • Complete Tines Core and Advanced certifications
      • Conduct a comprehensive review of our current educational content
      • Begin developing a content strategy that addresses gaps and ensures consistency
      • Create content to support the University 2.0 refresh initiative
      • Create prototype content samples that demonstrate your vision for our educational materials
      • Establish processes for maintaining highquality, uptodate content
        • What You Bring

          • 5+ years of experience as a curriculum designerdeveloper or in a similar role
          • Proficiency with multimedia creation tools such as Camtasia, ScreenFlow, or Adobe Premiere
          • Ability to learn technical concepts quickly and translate them into engaging educational resources
          • Technical understanding of APIs and workflow automation concepts preferred
          • Experience creating video tutorials with professional voiceovers
          • Strong organizational skills and meticulous attention to detail
          • Excellent written and verbal communication skills
          • Ability to prioritize content updates based on complexity and impact
          • Some coding knowledge or technical background is a plus but not required
          • Passion for AI (experience integrating AI tools into content creation workflows preferred)
          • Interest in leveraging emerging technologies to improve educational experiences
          • Background in support or technicalfacing roles preferred

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Non-Verbal Communication
  • Organizational Skills
  • Detail Oriented
  • Prioritization
  • Collaboration
  • Creativity

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