Norwegian Speaking Social Media Support Advisor

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Norwegian and English with strong communication skills., Experience in social media support, community management, or customer service preferred., Good understanding of social media platforms and user engagement techniques., Excellent problem-solving skills and a customer-focused attitude..

Key responsibilities:

  • Provide support to Norwegian-speaking customers across social media platforms.
  • Monitor and respond to social media interactions promptly.
  • Engage proactively with customers to build brand loyalty.
  • Collaborate with marketing and content teams to align communication strategies.

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Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Social Media Support Advisor. This role is tailored for individuals who are enthusiastic about social media and dedicated to providing topnotch customer support to enhance user experience. As a Norwegian Speaking Social Media Support Advisor, you will be essential in building relationships with our clients Norwegianspeaking audience.


Responsibilities
  • Deliver exceptional support to Norwegianspeaking customers across various social media platforms, quickly addressing queries and resolving any issues.
  • Monitor social media interactions to ensure timely responses to comments, messages, and inquiries.
  • Proactively engage with customers to foster brand loyalty and enhance overall user experience.
  • Work closely with marketing and content teams to ensure alignment of communications with brand messaging.
  • Analyze user feedback and social media interactions to identify trends and suggest improvements.
  • Contribute to the creation of engaging social media content tailored for the Norwegian audience.
  • Stay informed about the latest social media trends and customer service best practices to enhance support strategies.
    • Requirements

      • Fluent in Norwegian and English, with strong written and verbal communication skills.
      • Experience in social media support, community management, or customer service is preferred.
      • Thorough understanding of various social media platforms and user engagement techniques.
      • Excellent problemsolving skills and a strong commitment to customer satisfaction.
      • Ability to manage multiple tasks effectively in a fastpaced environment.
      • Familiarity with social media analytics tools is an advantage.
      • A proactive team player with a friendly attitude and a passion for delivering exceptional customer service.
        • Benefits

          1. Competitive Monthly Salary
          2. Monthly Performance Bonus
          3. Fully Paid Training
          4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
          5. Health Insurance
          6. Private Health Insurance
          7. 2 Extra Salaries Per Year
          8. And Much More...

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
NorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Time Management
  • Teamwork
  • Communication

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