Offer summary

Qualifications:

At least 2 years of experience in the paper industry, particularly in service roles., Strong communication and organizational skills., Ability to read blueprints and technical drawings., High school diploma or equivalent; trade school or college education is a plus..

Key responsibilities:

Visit customer sites to provide service, inspect gears, and support sales efforts.

Build strong relationships with customers by understanding their needs and offering solutions.

Generate leads, create quotes, and follow through to close sales.

Maintain accurate records of visits, customer details, and follow-ups.

Job description

Our client provides application engineering, technical services, and manufacturing to supply the components you need for your machinery. Their experience and knowledge about your equipment allows us to design parts that truly work… for you! They have over 80 years of combined experience in the paper industry helping customers identify and solve their drive train problems. See below to learn more about our philosophy.

The Service & Sales Representative will provide, support and perform work relating to customer needs through “best practices” in the field. To maintain the highest integrity in representing the company while working with little to no supervision. Deliver a high quality of sale and workmanship while representing the company at all times in the highest standards of professionalism.

JOB REQUIREMENTS
Visit customer sites to provide service, inspect gears, and support sales efforts
Build strong relationships with customers by understanding their needs and offering solutions
Develop your technical knowledge to communicate effectively about our products and services
Generate leads, create quotes, and follow through to close the sale
Maintain accurate records of visits, customer details, and followups
Diagnose mechanical issues and help manage onsite projects
Submit daily and weekly reports, and maintain your travel schedule
Travel about 50% of the time
Responsible for making inperson visits to prospects and existing customers, generating leads and quotes all the way to sale
Create, submit and follow up on Quotes and RFQ’s

QUALIFICATIONS
2+ years of experience in the paper industry (servicerelated)
Strong communication and organizational skills
Comfortable working independently and managing your own schedule
Ability to read blueprints and technical drawings
Able to lift up to 60lbs. and safely use ladders or lifts
Valid driver’s license with a good driving record
High school diploma or equivalent (trade schoolcollege a plus)
Core Values and Beliefs

We know that quality relationships with our employees, customers, vendors, and community are the key components to our long term survival.

Mission Statement
We will produce quality products at a fair price and on time. We will also provide outstanding customer service.

Integrity
Our words and actions will be honest and ethical.
Respect
We treat all people with courtesy and respect, valuing their contributions.
Responsibility
We take responsibility for our actions and honor our obligations while meeting individual, organizational, and community needs.
Customer Service
We are committed to understanding our customers which allows us to meet or exceed their needs.
Innovation
We are constantly looking for ways to improve. We embrace change as an opportunity.