Community Marketing Generalist

About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech. If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.

Position Summary
We’re looking for a dynamic and driven Community Marketing Generalist to lead execution of the Onit Community Program. This high-exposure role offers a unique opportunity to collaborate across the Onit business and customer base, helping shape the future of our customer engagement and thought leadership initiatives—especially in the area of AI.  This role is ideal for someone who enjoys wearing multiple hats and working in a fast-paced environment.
 
You can read about the Onit Community program here.

Key Responsibilities

• Community Program Execution: Manage and execute the LegalOps Community Program, ensuring it delivers value to members and aligns with strategic goals. 
• Community Site Management: Oversee the community platform—monitor interactions, encourage engagement, ensure strong site performance and traffic growth  
• Events & Engagement: Plan and execute virtual and in-person events that foster connection and learning across the Onit customer base.
• Create and manage content: Develop and curate thought leadership content, with a focus on AI-related topics, across different mediums (written, audio and video). Collaborate with customers to produce member-generated content.
• Promotion & Growth: Leverage social media and multi-channel campaigns to promote community initiatives and grow membership. 
   
• Data & Reporting: Maintain accurate membership databases and track key engagement metrics to inform strategy and improve performance. 

• Experience: 4–6 years of marketing experience in B2B technology, ideally SaaS. 
• Marketing & Content: Strong writing and storytelling skills; experience with content creation, and basic design skills (PowerPoint, web). 
• Community & Events: Skilled in event planning, relationship-building, and client interaction; enjoys meeting customers and fostering connections. 
• Competency with tools and AI Fluency: A love of using tech and strong competency with office, content and common marketing tools. Deep interest in AI and regular use of AI tools in work and daily life.  Video editing and strong design skills are a plus.
• Strong execution and proactive: Highly organized, efficient, and detail-oriented; a proactive problem solver.
• Communication & Collaboration: Excellent communicator with the ability to work cross-functionally and represent the community program internally and externally. 
• Industry Insight: Background in legal, legal tech, or legal operations is a plus. 

Why Join Us? 
This is a unique opportunity to be at the intersection of AI transformation, go-to-market strategy, and customer engagement. You’ll gain high exposure to leaders across Onit and build meaningful relationships with our vibrant customer community.