Offer summary

Qualifications:

At least 2 years of experience post-graduation in education, RTOs, or Australian companies., Familiarity with Student Management Systems, LMS platforms, or content creation., Understanding of compliance requirements like CRICOS, TEQSA, or ASQA is preferred., Strong attention to detail, accuracy, and people skills..

Key responsibilities:

Administer and support Meshed software, including course creation and student records.

Generate and analyze reports to ensure compliance and support decision-making.

Troubleshoot system issues and assist clients with solutions.

Train and support education providers in using Meshed effectively.

Job description

This is a remote position.

AU Student Management Systems Specialist (WFH)

Background

Join PeoplePartners in partnership with a leading company in the educationtraining industry as a Student Management Systems Specialist. If you have a knack for handling and maintaining highperforming Student Management Systems, this role is for you.

About the Role

This isn’t your average admin role. You’ll be the goto guru for Meshed software—making sure it’s used properly, data is clean, clients feel supported, and reports are humming. You’ll dive deep into student management systems and help education providers keep their wheels turning smoothly (and compliantly ). Your impact? You’ll be the quiet achiever behind the scenes ensuring that students get enrolled, progress is tracked, and providers meet all their regulatory obligations.

Your Key Responsibilities:

Administer Meshed software like a pro—course creation, student records, enrollments, progress tracking, compliance.

Generate and analyze reports that help clients stay compliant and make datadriven decisions.

Troubleshoot issues and work with clients to solve problems (before they become headaches).

Train and support education providers on using Meshed effectively (we love proactive help!).

Assist in content creation—think guides, howto videos, FAQs.

Stay across compliance needs in the VET and Higher Ed space.

Requirements

About YOU

Youre smart, proactive, and quietly confident. You love ticking things off a checklist but don’t mind stepping up for a client call. You enjoy systems (and making them better), care about accuracy, and are always thinking “how can this run smoother?”

You value impact over ego.

You’re a natural helper and teacher.

You love learning and making others look good.

You can juggle a few balls without dropping the important ones.

You find joy in doing work that matters (even if it’s behind the scenes)

About YOUR Work History

Youve got at least 2 years experience postgraduation (sorry grads, not this time ).

You’ve worked in education, RTOs, or with Aussie companies—so you get the lingo and the vibe.

You’re familiar with CRICOS, TEQSA or ASQA (or at least curious to learn).

You’ve used Student Management Systems or LMS platforms, and ideally even created content or howto guides before.

You’ve played a role that required accuracy, structure, and people skills —bonus if you’ve juggled all three!

About the Culture YOU Thrive In

You don’t need ping pong tables and bean bags. You want:

Clear expectations.

Accountability without micromanagement.

A culture that backs its people.

The occasional emoji or meme in the group chat.

A place where you can grow and get better—fast.

Key Responsibilities YOU Can’t Wait To Do

Learn Meshed insideout (and maybe teach us a trick or two).

Create and run smooth client processes that make life easier.

Collaborate with a bunch of smart, kind, capable teammates.

Build trust with clients by solving their Meshed mysteries.

Create useful content people actually use.

How YOU Will Be Measured

Accuracy and timeliness of data and reports.

Client satisfaction and responsiveness.

Completion of key process improvements.

Contribution to system and content upgrades.

Compliance knowledge (CRICOS, TEQSA, ASQA) put into practice.

When & Where YOU Will Work

100% Remote (you can work from anywhere).

AU Day Shift hours.

Benefits

Permanent Workfromhome setup.

Companyprovided equipment.

Secondary WiFi Modem

21 Leave Credits Annually Leave benefits begin on Day 1.

100% conversion of UNUSED leave credits

HMO on Day 1

13th Month Pay

Monthly Gift Voucher

Milestone Tokens (BirthdayAnniversaryChristmas).

A Life Beyond the Screen #WorkLifeBalance.

Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as townhall with prizes.