Chief of Staff

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

3-5 years experience in operations, executive assistance, or Chief of Staff roles at high-growth startups., Strong communication skills, both written and verbal., Experience with recruiting, onboarding, and managing vendor relationships., Comfortable with budgets, SaaS metrics, and basic financial analysis..

Key responsibilities:

  • Manage recruiting pipeline, screenings, and global hiring compliance.
  • Oversee onboarding processes for new hires.
  • Handle procurement, vendor invoices, and expense reviews.
  • Lead change management initiatives and represent the COO in meetings.

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Resend
2 - 10 Employees
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Job description

Resend is growing fast, and there are now over 600,000 developers using it.

To scale with grace, we need a Chief of Staff to serve as the COOs right hand.

You will own cross‑functional projects in recruiting, onboarding, finance, procurement, and change management.

In this role you will...

  • Manage recruiting pipeline, handle screenings, and oversee global hiring compliance

  • Ensure every new hire has an exceptional onboarding

  • Oversee spend, vendor invoices, purchase orders, and expense reviews

  • Lead procurement efforts and negotiate discounts with vendors

  • Spearhead change‑management rollouts and company‑wide communications

  • Represent the COO in select meetings and synthesize action items

  • Identify process bottlenecks and automate workflows

    • You will be a great fit if you...

      • Based in the United States and able to travel

      • Prefer to have influence rather than authority

      • 35 years in ops, EA, or CoS at high‑growth startups

      • Expert communicator across written and verbal channels

      • Proven record of wearing multiple hats and thriving under pressure

      • Comfortable with budgets, SaaS metrics, and basic financial analysis

        • You will be an exceptional fit if you also...

          • Led recruiting at a devtools company

          • Were the first ops hire at a highgrowth startup

          • Excited about highly technical tooling and teammates

          • Thrive in bouncing between execution and strategy thinking

            • What it means to join the team:

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Adaptability
  • Teamwork
  • Communication
  • Problem Solving

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