Swedish Speaking Travel Support Specialist

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Swedish Speaking Travel Support Specialist. This position is tailored for individuals who are enthusiastic about travel and committed to providing topnotch support to clients. As a Travel Support Specialist, you will play a crucial role in assisting clients with their travel arrangements and inquiries.

Responsibilities

• Assist Swedishspeaking clients with their travelrelated inquiries and bookings through multiple communication channels, including phone, email, and chat.
• Help clients with modifications to their travel plans, such as flight changes, hotel bookings, and itinerary adjustments.
• Work closely with travel partners, including airlines and hotels, to resolve any client issues and ensure satisfaction.
• Provide accurate and uptodate information on travel policies, destinations, and service offerings.
• Maintain detailed and organized records of client interactions in the CRM for effective service enhancement.
• Exhibit a high standard of professionalism and excellent customer care in all dealings.
• Stay current with trends in the travel industry to better assist clients and provide informed advice.

• Requirements

  • Fluency in Swedish and English, both spoken and written.
  • Prior experience in customer service or the travel industry is preferred.
  • Strong communication skills with a focus on customer satisfaction.
  • Exceptional attention to detail and organizational skills.
  • Ability to manage various tasks efficiently in a fastpaced setting.
  • Knowledge of travel booking systems and CRM software is an asset.
  • A genuine enthusiasm for travel and helping clients create memorable experiences.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...