Swedish Speaking Live Chat Gaming Advisor

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Swedish Speaking Live Chat Gaming Advisor. This role suits individuals who are passionate about gaming and dedicated to providing exceptional customer service through engaging interactions.

Responsibilities

• Assist Swedishspeaking customers via live chat, ensuring timely and professional responses.
• Resolve inquiries regarding gaming accounts, promotions, and game functionality efficiently.
• Inform customers about new games, features, and ongoing promotional activities.
• Maintain accurate documentation of customer interactions in the CRM system for followup purposes.
• Collaborate with the team to enhance customer service quality and overall satisfaction.
• Gather and relay customer feedback to support service improvement initiatives.
• Stay informed on the latest industry trends and company updates to deliver accurate support.

• Requirements

  • Fluency in Swedish and English, both written and verbal.
  • Preferred experience in customer service or the gaming industry.
  • A genuine passion for online gaming and knowledge of various gaming platforms.
  • Excellent communication skills with a friendly and approachable attitude.
  • Proficiency in using live chat tools and familiarity with customer relationship management software.
  • Strong problemsolving skills and the ability to handle highpressure situations.
  • Willingness to work flexible hours, including evenings and weekends as necessary.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...