Swedish Speaking Partner Support Consultant

Patrique Mercier Recruitment FR is a prestigious recruitment agency that specializes in connecting skilled professionals with outstanding job opportunities in Greece. We are currently on the lookout for a Swedish Speaking Partner Support Consultant to become a part of our dedicated team. This position is perfect for candidates who are customeroriented and fluent in Swedish, eager to provide exceptional support to our partners.

Responsibilities

• Offer topnotch support to Swedishspeaking partners via multiple communication channels, including phone, email, and chat.
• Handle partner inquiries and resolve servicerelated issues efficiently.
• Inform partners about product features and provide guidance to enhance their overall experience.
• Accurately document interactions, inquiries, and resolutions in the CRM system.
• Work closely with internal teams to report complex partner issues and devise effective solutions.
• Engage in regular followups with partners to ensure satisfaction and successful resolution of their concerns.
• Remain uptodate with product offerings, industry developments, and partner feedback to continually refine support services.

• Requirements

  • Fluency in Swedish and proficiency in English, both written and verbal.
  • Previous experience in partner support, customer service, or a related field is advantageous.
  • Strong problemsolving skills and a good grasp of IT systems.
  • Excellent communication and interpersonal skills.
  • Commitment to delivering exceptional customer satisfaction and building relationships.
  • Proficiency with CRM systems and support tools is a plus.
  • Ability to excel in a dynamic and collaborative work environment.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...