BD Agent (BDC)

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Excellent verbal and written communication skills., At least one year of customer service experience., Proficiency with computers and ability to multi-task., Owns a quiet, equipped workspace suitable for remote work..

Key responsibilities:

  • Make outbound calls and complete assigned call campaigns.
  • Handle inbound calls and schedule appointments as needed.
  • Influence customers to purchase products or services.
  • Perform additional duties assigned by supervisors.

Martin Automotive Group logo
Martin Automotive Group Automotive SME https://martingp.com/
201 - 500 Employees
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Job description

We are looking for an enthusiastic BD Agent (BDC) (TelemarketerReceptionist) to generate sales either by cold calling or answering requests in a fastpaced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cooltempered to deal with aggressiveness and complaints.

Responsibilities

  • Complete outbound campaigns daily and weekly as assigned.
  • Perform designed number of outbound call tasks comparable to, but possible exceeding 150 tasks per day.
  • Accept inbound calls and schedule appointments when needed.
  • Complete any additional duties as assigned by your supervisor.
    • Requirements

      • Amenable to work US Timezone
      • Excellent verbal and written communication skills
      • One year of customer service experience
      • Must have their own work from home equipment and has a quiet environment.
      • Enthusiastic and Positive Attitude
      • Selfmotivation
      • Proficiency with computers
      • Must be able to multitask
      • Must be a solutionoriented problem solver
      • Customer Satisfaction focused
      • Enthusiastic and positive attitude
      • Speed and efficiency
      • Ability to type >50 words per minute at a minimum
      • Must have a Windows laptop or desktop computer. Minimum system requirement: Intel® Core™ i5 Processor with at least 8GB RAM.
        • Martin Management Group is an Equal Opportunity Employer

          #R2

Required profile

Experience

Industry :
Automotive
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Multitasking
  • Computer Literacy
  • Communication
  • Self-Motivation
  • Time Management

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