Offer summary

Qualifications:

Strong written and verbal communication skills., Experience with email marketing campaigns and CRM systems., Ability to handle inbound and outbound sales activities., Understanding of American business communication styles and cultural nuances..

Key responsibilities:

Develop and send email campaigns to existing customers and industry members.

Manage inbound email responses and schedule service requests.

Conduct outbound calls to follow up on campaigns and generate interest.

Answer incoming calls and forward qualified inquiries to team members.

Job description

This is a remote position.

Are you a proactive communicator with a knack for creating meaningful customer connections? We’re looking for a Client Outreach & Email Campaign Coordinator who thrives on engaging prospects, building relationships, and keeping communications running smoothly across multiple channels.

In this role, you’ll be at the heart of our outreach efforts—developing and sending softtouch email campaigns, scheduling service requests, conducting followup calls, and acting as the friendly voice of our company for incoming calls. You’ll work closely with our estimators and team members to ensure no opportunity goes unnoticed and every client feels heard.

Job Highlights:

Contract type: Independent Contractor

Schedule: 20h per week, MonWed flexible hours within the business hours Mountain Standard Time

Client Time zone: Mountain Standard Time

Responsibilities:

Develop and send softtouch email campaigns to existing customer lists and industry association members

Manage inbound email responses and schedule service requests in Jobber booking system

Create and manage email sequences for prospects who dont initially respond

Conduct outbound sales calls to follow up on email campaigns and generate interest

Handle general outreach activities to generate basic interest and schedule assessments

Answer incoming phone calls (13 per day) during business hours as company receptionist

Forward qualified calls to estimators and appropriate team members

Maintain consistency in customer communication and brand representation

Requirements

Strong written and verbal communication skills with ability to read client interest levels

Experience with email marketing campaigns and CRM systems

Ability to handle both inbound and outbound sales activities

Understanding of American business communication styles and cultural nuances

Capability to work Mountain Standard Time business hours (8am5pm)

Professional phone manner for receptionist duties

Benefits

Independent Contractor Perks:

Permanent Work from Home

Immediate Hiring

Steady Freelance Job

Please note that since this is a permanent workfromhome position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

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