Insurance Verification and Authorization Specialist Virtual Assistant

This is a remote position.

Virtual Rockstar is seeking a highly accurate and proactive Insurance Verification & Authorization Specialist to support a growing physical therapy practice operating across multiple U.S. states. This is a fulltime remote role, ideal for a detailoriented virtual assistant with experience in healthcare admin, insurance workflows, and EMR systems.

About the Practice

This physical therapy group is focused on delivering exceptional, outcomesdriven care across a multistate network of clinics. Their internal culture values efficiency, clarity, teamwork, and excellent patient service — and they are looking for a virtual team member who shares those values and can help maintain the high standard of support they promise both patients and providers.

Schedule & Requirements

• Fulltime, remote
  

• Work hours: U.S. Mountain Standard Time (MST)
  

• Must have a reliable highspeed internet connection
  

• Must use dual monitors for optimal workflow and speed
  

• Must be comfortable working in a fastpaced, highvolume environment
  

• Why Join This Team?
  

  • Be part of a missiondriven organization helping patients across multiple states
    

  • Join a team that values process, professionalism, and proactive problemsolving
    

  • Longterm remote opportunity with daily collaboration and clear expectations
    

  • Use your insurance expertise to ensure patients receive timely, approved care
    

  • Work with a respectful, communicative, and highfunctioning team
    

  • Responsibilities
    

    • Verify patient insurance eligibility and benefits across a variety of payers and plans
      

    • Obtain prior authorizations and referrals as required by insurance
      

    • Accurately update patient insurance records within the EMR (WebPT)
      

    • Communicate effectively with patients and internal teams to clarify insurance requirements
      

    • Proactively follow up on pending verifications or authorization requests
      

    • Flag and report issues that may affect patient scheduling or treatment approval
      

    • Support insurance documentation and maintain organized digital records
      

    • Collaborate via Microsoft Teams with onsite and remote administrative staff
      

    • Tools Youll Use
      

      • EMR: WebPT
        

      • Communication & Collaboration: Microsoft Teams
        

      • Excel, shared drives, and patient management portals as needed
        

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        Requirements

        • Experience with insurance verification and prior authorization (physical therapy or outpatient healthcare preferred)
          

        • Familiarity with U.S. healthcare insurance terminology and workflow
          

        • Proficient in navigating payer websites, portals, and verification tools
          

        • Excellent attention to detail and recordkeeping
          

        • Strong verbal and written English communication skills
          

        • Comfortable working independently with accuracy and accountability
          

        • Able to consistently work fulltime MST hours
          

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          Benefits

          • Competitive salary commensurate with experience.
            

          • Opportunities for professional development and growth.
            

          • Work in a dynamic and supportive team environment.
            

          • Make a meaningful impact by helping to build and strengthen families in the Philippines.
            

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            Salary:
            $6.007.00