Support Specialist Radiotherapy
Offer summary
Qualifications:
Bachelor or Master degree in Electrical, Biomedical Engineering, or Medical Physics., Strong knowledge of informatics, IT infrastructure, and networking., Experience in service and maintenance of robotics, X-ray equipment, or IT systems., Excellent communication skills in English and German, with good social and teamwork abilities..Key responsibilities:
- Provide after-sales service, including diagnosis, maintenance, and repairs of radiotherapy systems.
- Communicate effectively with clients to understand and resolve technical issues.
- Install and troubleshoot radiotherapy and radiosurgery systems at customer sites.
- Conduct routine calibrations and customer training to ensure service satisfaction.
Job description
Company Description
Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets softwaredriven medical technology, enabling access to improved, more efficient, lessinvasive patient treatments. Our key to success is our creative, talented and hardworking team, which consists of around 2400 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.
Job Description
From the initial planning phase to the treatment of the patient, the Brainlab solutions in the field of oncology allow clinical personnel to deliver faster and more precise treatments. Our radiosurgery systems, such as Novalis powered by Truebeam, are able to deliver noninvasive treatments in just a few minutes and can treat cancerous or noncancerous tumors anywhere in the body. Thanks to their unique technology which adapts the shape of the beam to match the form of the tumor, Brainlab technologies provides physicians with the certainty that the most appropriate dose is dispensed to the patient while protecting the healthy cellular tissue.
To help our customers in the field of radiotherapy and radiosurgery, we are looking for a home office based field service engineer in the RheinRuhr region (e.g. Düsseldorf, Essen, Dortmund and surroundings). As a Support Specialist RT, your main tasks are:
- to provide aftersales service for our radiotherapy and radiosurgery systems (software and hardware), including diagnosis tasks as well as service, maintenance, repairs and network integrations.
- to act as the technical Brainlab face to the customer by communicating efficiently with the clients, understanding any problems which arise and responding in the most appropriate manner
- to install the radiotherapy and radiosurgery systems for the customers in your region and to a lesser extend in the EMEA region
- to integrate and troubleshoot complex software solutions in hospital environments remotely or on site.
- to conduct routine calibrations as well as preventive maintenance services
- to make our customers e.g. physicist Team familiar with Brainlab products; further customer training is then performed by a dedicated trainer team
- to provide full service satisfaction to clients
- Remote work with residence in the Greater RhineRuhr area (e.g. Düsseldorf, Essen, Dortmund and surroundings)
Qualifications
- You have a BachelorMaster degree or equivalent in Electrical or Biomedical Engineering or Medical Physics
- You have an excellent knowledge in the field of informatics as well as experience in diagnosing issues in IT infrastructure and networking topics
- Prior experience in servicemaintenance in the field of robotics, xray equipment andor IT
- Excellent social, teamwork and selfmanagement skills
- Very good communication skills in English and German
- You are highly flexible and would be willing to travel up to 80% of the time but also able to work efficiently from your home office
Additional Information
- A mutuallysupportive, international team
- Meaningful work with a lasting impact on medical technology
- Company car, cell phone, laptop also for private use
- Flexible working hours as well as homeoffice
- Comprehensive training and continuing education opportunities
- Remote work with residence in the Greater RhineRuhr area (e.g. Düsseldorf, Essen, Dortmund and surroundings)
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll
Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets softwaredriven medical technology, enabling access to improved, more efficient, lessinvasive patient treatments. Our key to success is our creative, talented and hardworking team, which consists of around 2400 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.
Job Description
From the initial planning phase to the treatment of the patient, the Brainlab solutions in the field of oncology allow clinical personnel to deliver faster and more precise treatments. Our radiosurgery systems, such as Novalis powered by Truebeam, are able to deliver noninvasive treatments in just a few minutes and can treat cancerous or noncancerous tumors anywhere in the body. Thanks to their unique technology which adapts the shape of the beam to match the form of the tumor, Brainlab technologies provides physicians with the certainty that the most appropriate dose is dispensed to the patient while protecting the healthy cellular tissue.
To help our customers in the field of radiotherapy and radiosurgery, we are looking for a home office based field service engineer in the RheinRuhr region (e.g. Düsseldorf, Essen, Dortmund and surroundings). As a Support Specialist RT, your main tasks are:
- to provide aftersales service for our radiotherapy and radiosurgery systems (software and hardware), including diagnosis tasks as well as service, maintenance, repairs and network integrations.
- to act as the technical Brainlab face to the customer by communicating efficiently with the clients, understanding any problems which arise and responding in the most appropriate manner
- to install the radiotherapy and radiosurgery systems for the customers in your region and to a lesser extend in the EMEA region
- to integrate and troubleshoot complex software solutions in hospital environments remotely or on site.
- to conduct routine calibrations as well as preventive maintenance services
- to make our customers e.g. physicist Team familiar with Brainlab products; further customer training is then performed by a dedicated trainer team
- to provide full service satisfaction to clients
- Remote work with residence in the Greater RhineRuhr area (e.g. Düsseldorf, Essen, Dortmund and surroundings)
Qualifications
- You have a BachelorMaster degree or equivalent in Electrical or Biomedical Engineering or Medical Physics
- You have an excellent knowledge in the field of informatics as well as experience in diagnosing issues in IT infrastructure and networking topics
- Prior experience in servicemaintenance in the field of robotics, xray equipment andor IT
- Excellent social, teamwork and selfmanagement skills
- Very good communication skills in English and German
- You are highly flexible and would be willing to travel up to 80% of the time but also able to work efficiently from your home office
Additional Information
- A mutuallysupportive, international team
- Meaningful work with a lasting impact on medical technology
- Company car, cell phone, laptop also for private use
- Flexible working hours as well as homeoffice
- Comprehensive training and continuing education opportunities
- Remote work with residence in the Greater RhineRuhr area (e.g. Düsseldorf, Essen, Dortmund and surroundings)
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll
From the initial planning phase to the treatment of the patient, the Brainlab solutions in the field of oncology allow clinical personnel to deliver faster and more precise treatments. Our radiosurgery systems, such as Novalis powered by Truebeam, are able to deliver noninvasive treatments in just a few minutes and can treat cancerous or noncancerous tumors anywhere in the body. Thanks to their unique technology which adapts the shape of the beam to match the form of the tumor, Brainlab technologies provides physicians with the certainty that the most appropriate dose is dispensed to the patient while protecting the healthy cellular tissue.
To help our customers in the field of radiotherapy and radiosurgery, we are looking for a home office based field service engineer in the RheinRuhr region (e.g. Düsseldorf, Essen, Dortmund and surroundings). As a Support Specialist RT, your main tasks are:
- to provide aftersales service for our radiotherapy and radiosurgery systems (software and hardware), including diagnosis tasks as well as service, maintenance, repairs and network integrations.
- to act as the technical Brainlab face to the customer by communicating efficiently with the clients, understanding any problems which arise and responding in the most appropriate manner
- to install the radiotherapy and radiosurgery systems for the customers in your region and to a lesser extend in the EMEA region
- to integrate and troubleshoot complex software solutions in hospital environments remotely or on site.
- to conduct routine calibrations as well as preventive maintenance services
- to make our customers e.g. physicist Team familiar with Brainlab products; further customer training is then performed by a dedicated trainer team
- to provide full service satisfaction to clients
- Remote work with residence in the Greater RhineRuhr area (e.g. Düsseldorf, Essen, Dortmund and surroundings)
- You have a BachelorMaster degree or equivalent in Electrical or Biomedical Engineering or Medical Physics
- You have an excellent knowledge in the field of informatics as well as experience in diagnosing issues in IT infrastructure and networking topics
- Prior experience in servicemaintenance in the field of robotics, xray equipment andor IT
- Excellent social, teamwork and selfmanagement skills
- Very good communication skills in English and German
- You are highly flexible and would be willing to travel up to 80% of the time but also able to work efficiently from your home office
- A mutuallysupportive, international team
- Meaningful work with a lasting impact on medical technology
- Company car, cell phone, laptop also for private use
- Flexible working hours as well as homeoffice
- Comprehensive training and continuing education opportunities
- Remote work with residence in the Greater RhineRuhr area (e.g. Düsseldorf, Essen, Dortmund and surroundings)
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll
Additional Information
Qualifications
Required profile
Experience
Other Skills
- Troubleshooting (Problem Solving)
- Teamwork
- Physical Flexibility
- Communication
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