Spanish Speaking Gaming Community Support Agent

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a Spanish Speaking Gaming Community Support Agent. If youre a gaming enthusiast with a knack for helping others, this role is perfect for you. Join us in fostering an energetic and supportive environment for the gaming community!

Responsibilities

• Deliver exceptional support to Spanishspeaking gamers through various communication channels, including chat, email, and forums.
• Assist players with inquiries about games, accounts, and gameplay with a friendly and helpful attitude.
• Monitor community interactions to ensure a positive atmosphere and address any user concerns or disputes.
• Engage and build relationships within the gaming community by sharing helpful content and updates.
• Collect and document player feedback to relay insights to the development team for enhancements.
• Stay informed on the latest gaming trends and releases to provide informed assistance.
• Collaborate with other support agents to share knowledge and improve service quality.

• Requirements

  • Fluency in Spanish and English, both written and spoken.
  • A genuine passion for gaming and familiarity with popular games and platforms.
  • Previous experience in customer support or community management is advantageous.
  • Strong communication skills and the ability to empathize with gamers.
  • Effective problemsolving skills with a proactive support approach.
  • Comfortable with various communication tools and platforms.
  • Ability to work collaboratively within a team and positively contribute to the gaming community.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...