Spanish Speaking Digital Store Consultant

Patrique Mercier Recruitment FR is a leading recruitment agency in Greece, committed to connecting talented professionals with toptier companies across various sectors. We are currently seeking a Spanish Speaking Digital Store Consultant to become a vital part of our energetic team. In this role, you will interact with Spanishspeaking customers, providing topnotch support and guidance for their digital shopping journeys. Your expertise will play a crucial role in enhancing customer satisfaction and promoting successful digital outcomes.

Responsibilities

• Provide exceptional assistance to Spanishspeaking customers, addressing queries and offering insightful advice on digital store functionalities.
• Gain comprehensive knowledge of product offerings to effectively meet customer requirements.
• Conduct training sessions for customers on how to optimize their experience with the digital store platforms.
• Work closely with marketing and sales teams to craft strategies that boost customer involvement.
• Collect and analyze customer feedback to identify areas for enhancing the digital shopping experience.
• Remain informed about emerging trends in ecommerce and digital retail to provide proactive recommendations.
• Efficiently troubleshoot and resolve customer complaints related to the digital shopping experience.

• Requirements

  • Fluency in Spanish and English, both written and verbal.
  • Previous experience in customer service, sales, or consulting, with a focus on ecommerce or digital retail being preferred.
  • Strong grasp of digital platforms and tools utilized in online retail.
  • Outstanding communication and interpersonal skills, with an emphasis on customer satisfaction.
  • Ability to work independently and adapt in a dynamic, fastpaced environment.
  • Proficiency in CRM systems and Microsoft Office applications.
  • Strong analytical and problemsolving skills, displaying a proactive approach to customer care.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...