Spanish Speaking Business Support Consultant

Patrique Mercier Recruitment FR is thrilled to offer an exciting position for a Spanish Speaking Business Support Consultant. In this dynamic role, you will provide vital support to our Spanishspeaking business clientele, ensuring their inquiries and needs are addressed with a high level of professionalism. We seek individuals with exceptional communication skills and a dedication to outstanding customer service in a fastpaced business environment.

Responsibilities

• Provide topnotch support to Spanishspeaking business clients through various communication channels including phone, email, and chat.
• Address client requests related to business services, account management, and organizational assistance.
• Identify and implement effective solutions to ensure client satisfaction and swift resolution of issues.
• Accurately document all interactions with clients in the CRM system, ensuring best practices are followed.
• Work closely with internal teams to troubleshoot complex business inquiries and enhance service delivery.
• Stay informed about the companys business services and products to adequately assist clients.
• Engage in ongoing professional development to refine skills and improve service level.

• Requirements

  • Fluency in Spanish and strong command of English, both written and spoken.
  • Previous experience in a customer support role, preferably in a business or corporate context.
  • Exceptional communication and interpersonal skills, with an emphasis on client service.
  • Ability to solve problems effectively while managing multiple client needs.
  • Familiarity with CRM systems and standard office software tools.
  • Capacity to work well in a collaborative team environment.
  • Attention to detail and strong organizational skills are critical.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...