Spanish Speaking Social Media Support Advisor

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Social Media Support Advisor. This position is integral for individuals who are enthusiastic about social media and eager to enhance customer experience through effective communication and support. As a Spanish Speaking Social Media Support Advisor, you will play a key role in fostering positive interactions with our clients Spanishspeaking audience.

Responsibilities

• Deliver outstanding support to Spanishspeaking customers via various social media channels, promptly addressing inquiries and resolving concerns.
• Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.
• Engage with customers proactively to enhance their experience and satisfaction with the brand.
• Collaborate with marketing and content teams to ensure communications are consistent and aligned with the brand’s messaging.
• Analyze customer feedback and interactions to identify trends and suggest improvements to products and services.
• Support the creation of social media content that resonates with the Spanishspeaking audience.
• Stay informed on social media best practices and trends to provide enhanced support and insights.

• Requirements

  • Fluent in Spanish and English, with strong written and verbal communication skills.
  • Experience in social media support, customer service, or community management is preferred.
  • Indepth knowledge of various social media platforms and their user dynamics.
  • Excellent problemsolving skills and a customeroriented approach.
  • Ability to multitask and manage priorities in a fastpaced environment.
  • Familiarity with social media analytics tools is advantageous.
  • A team player with a positive demeanor and a passion for providing exceptional customer service.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...