Analyst, Data and Systems
Work set-up:
Full Remote
Experience:
Mid-level (2-5 years)
Offer summary
Qualifications:
Bachelor's degree in information technology, computer science, or engineering., Minimum of 2 years of relevant experience in data systems or analytics., Knowledge of cloud providers like Snowflake and AWS., Proficiency with project management tools such as Jira and Confluence..Key responsibilities:
- Manage technical requirements and create technical documentation.
- Build and support data reports and visualizations in Tableau.
- Collaborate with vendors and internal teams on system deployment and maintenance.
51 - 200
Employees
Job description
Who We Are
Clean Power Alliance (CPA) is Southern California’s locally operated notforprofit default electricity provider for 38 communities within Los Angeles and Ventura counties and the 4th largest electricity provider in the State of California. We provide clean renewable energy at competitive rates to over three million residents and businesses through approximately one million customer accounts.
- Excellent verbal and written communication skills with the ability to translate complex technical information into nontechnical messages for stakeholders. Experience and comfort presenting information to colleagues and external consultants.
- Excellent organizational, scheduling, time management skills, and attention to detail.
- Ability to work independently on projects and fully own tasks and processes.
- Ability to act with integrity, professionalism, and confidentiality.
- Ability to handle multiple priorities to meet deadlines and escalate key issues.
- Works well with diverse teams and consultants and is highly collaborative.
- Highly proficient with Microsoft Office Suite (particularly Excel and PowerPoint).
- Proficient in Tableau.
- Proficient with cloud computing environments, such as AWS or Azure.
- Proficient with SharePoint.
- Proficient in SQL.
- Experience with programming languages such as R, Python, and JavaScript is a plus.
- Requirements Management: Responsible for communicating with internal and external stakeholders to elicit and develop technical requirements, including functional requirements, user stories, and acceptance criteria. Responsible for creating, modifying, and verifying technical documentation in Confluence, including projectproduct release plans, technical requirements, asbuilt documentation, and product roadmaps. Responsible for collaborating with team members across the organization to create, update, and track features, epics, and tasks in Jira.
- Data Reporting & Visualization: Responsible for building reports and data visualizations in Tableau and other reporting tools. Responsible for serving as subject matter expert and assists internal stakeholders with report creation, modification, and technical challenges. Serves as the Tableau administrator for CPA, assigning and removing licenses, and managing folder permissions.
- Data Quality & Data Governance: Responsible for creating and maintaining a data catalog of datasets in cloudbased applications (Tableau, Snowflake, AWS, etc.). Responsible for maintaining an inventory of production data products, including pipelines, reports, and models. Responsible for collaborating with team members to develop, document, and maintain data quality standards. Assist internal stakeholders with creating and maintaining data quality dashboard(s). Assists internal and external stakeholders with troubleshooting data quality issues or processes, and transfer issues with service providers.
- Systems Deployment Support: Responsible for providing records management support and platform support of SharePoint and other enterprise content management systems. Collaborate with other team members to support deployment and maintenance of thirdparty systems, custombuilt systems, and data pipelines between CPA’s various data sources and Snowflake.
- User Support: Responsible for assisting users across the organization with data access, development of standard and customized reports, and technical issues. Implement and maintain business intelligence (BI) tools and dashboards in collaboration with the marketing, customer programs, account services, finance, and power procurement teams. Provide support to internal staff as needed and accurately document and escalate issues as necessary.
- Systems Maintenance & Support: Responsible for installing and configuring hardware and software components, including but not limited to antivirus software. Responsible for testing and evaluating new technology, including upgrading systems to enable compatible software. Perform tests on new hardware and software and troubleshoot hardware and software issues. Collaborate with internal stakeholders to analyze IT requirements and provide objective advice on the use of IT. Partner with other members of the Data and Systems team to perform functions such as managing user accounts and profiles in various applications and assisting with preventing and resolving password and security issues.
- Strategic Analysis: Responsible for performing strategic analysis to identify trends and anomalies that impact operations and strategy and communicating results and relevant information to senior leadership. Responsible for analyzing large datasets using innovative models and methodologies to derive actionable insights and deliver strategic recommendations to senior leadership. Build analytical and operational capabilities by modeling best practices and collaborative problem solving. Work in close collaboration with the marketing, customer programs, account services, finance and power procurement teams to analyze data.
- Vendor Coordination: Responsible for coordination with thirdparty vendors and service providers to ensure timely delivery of products and services. Responsibilities include coordinating payment and review of invoices, managing licenses and subscriptions, coordinating license renewals, reviewing contracts and service level agreements (SLAs), coordinating support requests or escalations, processing change orders, and tracking vendor performance. Serve as the primary point of contact for vendor issue resolution, procurement updates, and project alignment to ensure vendors meet CPA standards and expectations.
- Budget Coordination: Responsible for Data & Systems budget coordination activities, including budget preparation, tracking expenses against budget, forecasting future expenses, analyzing variances, and providing regular Data & Systems financial reporting. Collaborate with leadership, finance teams, and other functional areas to optimize financial resource allocation, support strategic planning, and ensure compliance with CPA financial policies and procedures.
- Cloud Cost Management: Monitor, analyze, and optimize cloud spending (AWS, Snowflake, Databricks, etc.) to ensure cost efficiency and alignment with budget. Responsibilities include tracking usage and consumption patterns, identifying costsaving opportunities, implementing resource tagging and budgeting policies, and generating regular reports for leadership and the Data & Systems team.
- Performs other duties as assigned.
- Demonstrate good judgement and integrity.
- Excellent organizational, scheduling, time management skills, and attention to detail.
- Strong project management skills
- Communicate effectively, orally and in writing, and can translate complex technical information into nontechnical language
- High tolerance for uncertainty and can bring issues to resolution
- Have a strong work ethic and be comfortable taking initiativeworking in a fastpaced environment.
- Must be able to work at a desk and work on a computer for prolonged periods.
- Candidates must have a bachelor’s degree and a minimum of 2 years of relevant experience.
- Degree in information technology, computer science, or engineering preferred
Successful Candidates Must Demonstrate the Following Abilities
Required profile
Experience
Level of experience: Mid-level (2-5 years)
Industry :
Utilities (Electric, gas & water)
Spoken language(s):
English
Check out the description to know which languages are mandatory. Hard Skills
Data MiningProject ManagementEngineering DocumentationAtlassian ConfluenceMicrosoft AzureJIRAPython (Programming Language)JavaScript (Programming Language)AWS Cloud ServicesSQL (Programming Language)Tableau (Business Intelligence Software)R (Programming Language)Cloud ComputingMicrosoft SharePointData VisualizationData QualityData Governance
Other Skills
- Data Reporting
- Microsoft Office
- Collaboration
- Communication
- Time Management
- Problem Solving
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