Instructional Designer

Job Details

Job Location: Jacksonville, FL

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: Undisclosed

Travel Percentage: Up to 10%

Job Shift: Day

Job Category: Training

Description:

Who WE are:

RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a peoplefirst organization, we prioritize the wellbeing and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary:

The Instructional Designer for RailPros Training and Media Services group contributes to the design and development of innovative, effective training programs for our clients. This role works closely with subject matter experts (SMEs), fellow instructional designers, and content creators to develop learning solutions that promote regulatory compliance, operational excellence, and workforce development. Success in this position requires both independent initiative and strong collaboration skills.

Essential Duties & Responsibilities:

• Apply adult learning principles and instructional design best practices to create engaging, multimediarich course content.
• Participate in the endtoend development of learning content, including modes of assessment to measure effectiveness and application of training.
• Design inclusive learning experiences that reflect diverse learning styles.
• Collaborate with subject matter experts (SMEs) to identify training needs and knowledge gaps.
• Recommend curriculum strategies based on a needs analysis.
• Define instructional goals and align content accordingly
• Develop various training deliverables such as:
  • InstructorLed Training (ILT) Instructor Guides
  • Exams and Presentations
  • eLearning Modules
  • Surveys
  • • Support media production (audio, video, animations, simulations, games).
    • Create interactive exercises and activities to reinforce learning.
    • Establish performance criteria and develop assessment tools.
    • Maintain project documentation and course assets.
    • Conduct posttraining evaluations and recommend improvements.
    • Perform other duties as assigned to support business needs.

    • Qualifications:

      
      

      Knowledge, Skills, & Abilities:

      • Strong understanding of adult learning theory and instructional design methodologies for classroombased, selfguided, and virtual training.
      • Basic experience with eLearning development tools such as Articulate, Captivate, or similar software.
      • Proficiency in developing instructorled training (ILT) materials, including Instructor Guides, Participant Manuals, and Presentations.
      • Expertise in Microsoft PowerPoint.
      • Ability to collaborate effectively with others to achieve training goals.
      • Excellent verbal and written communication skills.
      • Strong proofreading and editing abilities to ensure clarity and consistency.
      • Ability to write engaging instructional content, including scripts for audio and video.
      • Strong time management, organization, and prioritization skills.
      • Proficiency in electronic communication tools and Microsoft Office Suite.

      • Required Education & Experience:

        • Bachelors degree in Instructional Design, Education or a related field.
        • Basic understanding of employee development programs or related experience in instructional design.

        • Preferred Education & Experience:

          • HTML5 competency.
          • Experience in the railroad industry or a similar technical field.
          • Experience with media production for training materials.
          • Experience working within a Learning Management System (LMS).

          • Additional Preferred Qualifications & Certifications:

            • Certified Professional in Learning and Performance (CPLP) credential preferred.

            • Why Work at RailPros?

              • Industry Leader in Rail Training – Be part of a company that sets the standard for rail safety and technical skills training.
              • Innovative Learning & Development – Work with cuttingedge eLearning tools, multimedia assets, and instructional design methodologies.
              • Collaborative & GrowthOriented Team – Join a supportive environment with mentorship, career development, and professional growth opportunities.
              • Impactful Work – Play a key role in enhancing workforce safety, technical skills, and performance in the rail industry.

              • Benefits & Perks:

                • Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
                • Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employeetofamily coverage.
                • Life & Disability Insurance: Employerpaid with additional voluntary options available.
                • Retirement Savings: 401(k) plan with employer match.
                • Paid Time Off (PTO): Generous vacation and sick leave.
                • Wellness Programs: Access to various wellness initiatives and resources.
                • Discount Programs: Exclusive discounts on products and services.
                • Company Merchandise Allowance: Companyfunded allowance for our online store.
                • Health Savings Accounts (HSA): With employer match.
                • Health Reimbursement Arrangement (HRA): Employerfunded.
                • Flexible Spending Accounts (FSA): For dependent care expenses.
                • Employee Assistance Programs (EAP): Support for personal and professional challenges.
                • Professional Development: Opportunities for training and career growth.
                • WorkLife Balance: Initiatives designed to support a balanced and fulfilling work life.

                • Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problemsolving. Apply now for an opportunity to contribute to our success.

                  Equal Employment Opportunity (EEO):

                  RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at peopleoperations@railpros.com. We value diversity and strive to create an inclusive environment for all employees.

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