Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children. KIND envisions a world in which every unaccompanied child on the move has access to legal representation and has their rights and well-being protected as they migrate alone in search of safety. In 2008, KIND was founded by the Microsoft Corporation and Co-Founder and Patron Angelina Jolie to address the gap in legal services for unaccompanied children. KIND now has offices and staff across the United States, Mexico, and Europe. Our team, and KIND’s extensive network of private sector pro bono and NGO partners provide unaccompanied children with innovative holistic care that includes legal representation and assistance and psychosocial support. For more information or to get involved, please visit our website at: http://www.supportkind.org

About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and wellbeing are protected throughout their journey to safety.

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

KIND seeks a fulltime Regional Director, Psychosocial Services (West) to join the Psychosocial Services department in the provision of Trauma Informed and Culturally Responsive services to migrant and refugee children. The Regional Director, Psychosocial (West) works under the supervision of the Senior Director of Psychosocial and in collaboration with the Legal Services team in an interdisciplinary model providing direct oversight to the West Field offices and programs working with detained youth. This position will have both internal and external facing responsibilities ranging from direct supervision of Social Service Coordinators, data tracking and evaluation, program policies and guideline development, consultation, and training as well as strategic program planning. She also liaises with external partners including donors, funders, and the ORR facilities and disseminate best practices and social service needs of clients. This role reports into the Senior Director, Psychosocial Services.

This is a remote position based out of one of the following KIND offices—Fresno, Houston, Los Angeles, San Francisco, or Seattle—with periodic travel to field office sites and their satellite locations as necessary.

This position is contingent upon continued funding.

Essential Functions
Psychosocial Team Management
Participates in drafting Psychosocial team components, including metrics, logic models, and narratives, for grant applications and reports.
Supports fundraising and development efforts, as well as grant reporting for the Psychosocial team.
Supervises, analyzes, and systematizes Psychosocial team’s data entry and metrics tracking in Legal Server.
Implements and updates ethical policies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Psychosocial Handbook.
Creates and updates guidelines for the Psychosocial team in an interdisciplinary model pertaining to attorneyclient and workproduct privilege, federal and state confidentiality, and mandatory reporting laws.
Implements guidelines on working with unaccompanied children working with pro bono volunteer attorneys that KIND provides mentoring for.
Creates guidelines and leads Psychosocial team on selfcare, wellness, prevention of vicarious trauma and burn out, as well as appropriate professionalism in client relations.
Other duties and projects as assigned or required by the flows of the work.

Supervision of Case Work
Monitors and evaluates case activities, including client referrals, intakes, case strategy, and case closure through case rounds and regular checkins.
Consults and works with KIND attorneys and legal staff to integrate holistic, traumainformed, and clientcentered services that consider both legal strategy and service needs.
Evaluates and provides expert consultation to the Psychosocial team and KIND legal staff on services referral, needs assessments, advocacy strategy, safety planning, and crisis management.

Technical Assistance, Training, and Outreach
Provides technical assistance and expertise to KIND staff and community partners.
Obtains external expertise and training for the Psychosocial team for relevant case situations, as needed.
Prepares practice advisories and gather materials regarding best practices on various topics.
Works with community partners to coordinate services and collaborate in efforts.
Assists with training and presentations.
Represents KIND at local coalitions, courts, and agencies.

Qualifications and Requirement
Graduate degree in social work, social welfare, or mental health, MSW preferred.
Fluency in English and Spanish (oral and written) required.
Minimum of 5 years of working in social work, counseling, coordinating services, or related field.
Minimum of 3 years of experience supervising multiple staff in a social work or social services environment.
Experience working with immigrant and refugee children and youth, and lowincome, diverse communities.
Experience with program metrics and evaluation.
Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, sexual orientation and genders in a multicultural setting; experience working with ORR, CBP and Detained Populations.
Ability to work collaboratively across disciplines, and preferably, prior experience working with attorneys, law firms, or other legal service providers; direct experience with crisis intervention, crisis counseling, and safety planning for clients; through a traumainformed lens.
Experience working with survivors of abuse, human trafficking, domestic violence, sexual assault or other traumatic experiences; experience advocating on behalf of limited English proficient clients.
Ability to travel periodically to field offices sites and their satellite locations, as necessary.
Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
Ability to work collaboratively and multitask in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with the ability to work on multiple projects in a deadlineoriented environment; ability to prioritize tasks and delegate as appropriate.
Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
Demonstrate discipline and adaptability to effectively deliver on our core mission of ensuring access to justice and safeguarding children’s wellbeing and rights.
Ability to multitask and work with a sense of urgency in a dynamic, fastpaced environment.
Committed to practicing and supporting wellbeing and a workhome life balance.
Experience working and communicating in a remote environment preferred but not required.

Our Benefits

Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
Pretax flexible spending account (FSA) for both medical and dependent care.
Pretax transit and parking spending account.
Employerpaid life insurance and accidental death and dismemberment insurance.
Employerpaid short and longterm disability insurance.

For a complete list of benefits, please click here .

Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link .

Application Instructions
To be considered for this role, please submit an employment application at supportkind.orgjointheteam , along with your resume and cover letter.

Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile appbased application or interview process. For more information, please visit the following website: https:supportkind.orgjointheteamkindemploymentpractices.

Regional Director, Psychosocial Services West

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