Manager, Colocation Operations

• Oversee and lead the Colocation Operations team

• Design Colocation facilities, including power distribution, environmental mechanical

requirements, cabinetrack layout, conveyance, security, access.

• Create maintain documentation for Colocation infrastructure, facilities, and customers.

• Work as part of a team to develop new standards for Colocation and to apply standards across

new builds and existing facilities to create and maintain consistency across Colocation offering.

• Perform site visits and surveys as needed.

• Manage multiple projects simultaneously on schedule and within budget.

• Manage maintenance requirements and activities in Colocation facilities and with Colocation

specific infrastructure.

• Work with NOC to define improve Colocation related customer notifications.

• Work with Physical Security team to define, document and implement physical security policies

procedures

• Work with internal teams to manage new installs, customer deployments, circuit turn up’s, etc.

• Develop and spearhead new initiatives across legacy applications and manage new deployment

projects throughout Ziply portfolio.

• Work with Ziply Sales teams to support new customer requisition and provide customer tours

quotes, support as needed.

• Performs other duties as required to support the business and evolving organization.

Qualifications:

• High School Diploma or GED required.

• A minimum of ten (10) years of related Datacenter Colocation Telecommunications industry

experience required.

• A minimum of five (5) years of Technical Project Management experience required.

• Demonstrated leadership skills at equivalent or similar level of responsibility.

• Expertise in the operations of critical MEP infrastructure, including UPS Systems, DC Power

plants, emergency generators, various critical cooling systems and controls, computer room air

handlers and air conditioners, and electrical distribution.

• Intermediate knowledge of networking and IP addressing for enabling and interfacing with

network enabled devices.

• A comprehensive understanding of critical environment management and the challenges of

multitenant datacenter colocation occupancy.

• Ability to:

o Manage multiple complex projects simultaneously.

o Estimate cost of customer installations.

o Analyze and interpret complex project documents such as AutoCAD, Visio and PDF.

o Analyze and propose solutions with limited information.

o Interpret instructions furnished in written, oral, diagram or schedule form.

o Adhere to Local and Federal regulations and company policies.

• Experience developing operating and maintenance standards and project trackingmanagement

documents.

• Proficient in using Microsoft office tools like Excel, PowerPoint and Word and drawing programs

such as AutoCAD, Bluebeam, and Visio.

• Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.

• Must complete a preemployment drug screening.

Knowledge, Skills, and Abilities:

• Ability to handle multiple activities simultaneously, remain flexible and maintain one’s composure

in complex stressful situations.

• Ability to provide excellent customer service

• Ability to manage and analyze budgets, estimates and expenses required

• Strong attention to detail and problemsolving skills are required

• Valid driver’s license with a satisfactory driving record

• Must be a selfstarter with the ability to work with minimal supervision.

• Excellent time management skills and ability to adjust and prioritize quickly.

• Ability to work independently, or work effectively as part of a team to meet critical deadlines

• Excellent troubleshooting and analytical skills required

• Excellent time management skills and ability to prioritize

• Excellent verbal and written communications skills to effectively communicate on sensitive and

complex issues with all levels within the organization and with customers and vendors

• Strong attention to detail, and organizational skills

• Ability to adjust to rapidly changing priorities and schedules

• Ability to work flexible hours, including nights and weekends, as well as on call.

• Ability to travel

• Strong positive attitude

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available

for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodation may be made to

enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for lifting and

moving up to 50 pounds, standing for 50 to 70 percent of the time, and working at elevated heights such

as towers and rooftops. The position may require exposure to dust, dirt, noise, insects, and cleaning

solutions, as well as working outdoors in various weather conditions at any time of day or night. Duties

may also involve working in proximity to power lines and electrical equipment.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a

computer, keyboard, mouse, and multiline telephone system. The work is primarily a modern office

setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees

may not hold outside employment nor be selfemployed without obtaining approval in writing from Ziply

Fiber. In holding outside employment or selfemployment, employees should ensure that participation

does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of

race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the

presence of a nonjobrelated handicap or disability or any other legally protected status.

Ziply Fiber requires a preemployment background check as conditions of employment. Ziply Fiber may

require a preemployment drug screening.

Ziply Fiber is a drug free workplace.