Join Our Talent Community Customer Support Representative

extra holidays
Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Excellent customer service and communication skills., Ability to troubleshoot and solve problems effectively., Understanding of cloud-based technologies and systems., Eagerness to learn and adapt quickly..

Key responsibilities:

  • Engage with customers via phone, chat, or email to provide support.
  • Respond promptly to customer inquiries and resolve issues.
  • Maintain records of customer interactions and transactions.
  • Identify opportunities for process improvements and support team goals.

Simpro Software logo
Simpro Software SME https://www.simprogroup.com/
501 - 1000 Employees
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Job description

First Things First What We Can Offer You

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Communication
  • Negotiation
  • Time Management
  • Organizational Skills
  • Troubleshooting (Problem Solving)
  • Relationship Building
  • Empathy
  • Enthusiasm

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