First Things First What We Can Offer You
Deal directly with customers either by telephone, chat support or email.
Listen to customers’ questions and concerns, and provide answers or responses.
Direct requests and unresolved issues to the designated resource.
Maintains a positive, enthusiastic helping tone at all times.
Performs in a manner that will prevent errors and omissions.
Provides advisory support and assistance to the department supervisor as needed.
Excellent customer service skills, communication, negotiation and relationship building skills
The ability to empathise and understand the needs of clients
A selfstarter and demonstrating resourcefulness and ability to use initiative
Someone with troubleshooting, problem solving and effective questioning skills
An eagerness and enthusiasm to learn, along with the ability to learn quickly
An understanding or insight into trades industries would be a big advantage
A good understanding of cloud based technologies and systems
Clair
Patrique Mercier Recruitment
Preply
Concentrix
Concentrix