Field Service Representative, Supervisor

Title:

Field Service Representative, Supervisor

Job Summary:

KBR is seeking a Field Service Representative, Supervisor to support our Condition Based Maintenance Plus (CBM+) efforts in Crane, Indiana. This role blends deep subject matter expertise in military ground vehicles with daytoday team leadership, administrative oversight, and a strong focus on recordkeeping and operational excellence.

Program Summary:

Condition Based Maintenance Plus (CBM+) is a crucial element within the operations of the Naval Surface Warfare Center, Crane Division (NSWC Crane) and Crane Army Ammunition Activity (CAAA).

NSWC is a vital shore command of the U.S. Navy specializing in three key areas: Expeditionary Warfare, Strategic Missions, and Electronic Warfare. The application of CBM+ within NSWC Crane helps ensure the reliability and availability of the complex military systems they support, including design, development, and sustainment.

Role and Responsibilities:

• Lead and supervise a team of field service representatives and ground vehicle technicians, ensuring performance, accountability, and a positive team dynamic.

• Maintain detailed maintenance logs, technical documentation, schedules, and performance records to support accurate reporting and compliance.

• Oversee the administrative side of field operations, including timekeeping, travel coordination, work orders, and progress tracking.

• Serve as a critical technical expert providing insight into military ground vehicles, including powertrain, electrical, hydraulic, and electronic systems in support of predictive maintenance efforts.

• Collaborate with engineers, AI developers, and data scientists to integrate vehicle subject matter expertise into advanced ConditionBased Maintenance (CBM) tools.

• Support planning and execution of vehicle maintenance strategies, leveraging Reliability Centered Maintenance (RCM) and CBM+ principles.

• Act as the primary point of contact for field service coordination and escalate issues or delays as needed.

• Understanding of Reliability Centered Maintenance (RCM) and ConditionBased Maintenance (CBM) principles and practices. Strong problemsolving and analytical skills. Excellent communication and teamwork abilities. Experience with technical documentation and reporting.

• Remotehybrid work opportunity is available within contract guidelines.

• Basic Qualifications:

  • Bachelor’s degree and 2+ years of relevant experience, OR associate’s degree and 6+ years of relevant experience OR High school diploma and 10+ years of relevant experience.

  • Experience accepted in lieu of formal degree.

  • Must have an active DoD Secret clearance is required. Contract requires US citizenship.

  • Must be able to travel as required by the contract.

  • Preferred Qualifications:

    • Strong organizational, administrative, and time management skills.

    • Proven experience with technical documentation, maintenance planning, and reporting.

    • Excellent written and verbal communication skills.

    • Strong problemsolving ability and technical acumen.

    • Ability to mentor and guide junior team members.

    • Prior military service or experience working with military ground vehicles in a DoD environment.

    • Knowledge of emerging technologies in vehicle maintenance and diagnostics.

    • Experience as a military vehicle maintenance officer or senior noncommissioned officer (NCO).

    • Scheduled Weekly Hours:

      • 40 hoursweek

      • KBR Benefits​

        KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.​ Click here to learn more: KBR Benefits . #LIML2

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        At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

        KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status andor beliefs, or any other characteristic protected by federal, state, or local law.