Property Manager | ZR_25657_JOB

This is a remote position.

Schedule

• MonFriday 9am 5pm PT plus flexibility to respond to urgent client comms nights and weekends
  
• Client timezone: EST but the job will follow PT
  

  
  

  Responsibilities
  

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  Resident & Partner Communication
  

  • Send timely checkin checkout instructions and house info.
    

  • Respond to maintenance requests with empathy and urgency; triage, dispatch, and follow through to resolution.
    

  • Operations & Coordination
    

    • Set up transfer utilities (electric, gas, internet, water, etc.) for new leases.
      

    • Schedule and manage vendors (cleaners, handymen, inspectors) and track completion.
      

    • Manage lease calendars, key dates, renewals, and notice periods.
      

    • Track rent payments, late notices, and reconciliations; flag issues proactively.
      

    • Process & Documentation
      

      • Create and update SOPs and playbooks as we scale.
        

      • Keep Airtable (CRMops database) accurate and up to date—notes, statuses, documents.
        

      • Log all tasks, timelines, and outcomes so the team has clear visibility.
        

      • Metrics & Reporting
        

        • Report weeklymonthly on openclosed maintenance tickets, vendor SLAs, occupancy, rent status, etc.
          

        • Suggest process improvements based on data and recurring issues.
          

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          Requirements

          
          

          • Previous experience in property management, ops, hospitality, or similar service role.
            

          • Proven track record handling maintenance coordination and vendor scheduling.
            

          • Excellent written documentation and notetaking.
            

          • Availability to respond to urgent issues during agreedupon hours (some afterhours escalation possible).
            

          • Flexibility to extend hours or work some short extra shifts on weekends (if need it, extra hours will be paid)

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            Skills
            

            • DetailObsessed & Organized: You notice gaps, fix inconsistencies, and love tidy databases.
              

            • Calm, Empathetic Communicator: You can reassure stressed guestslandlords while driving to resolution.
              

            • Fast but Thorough: You move quickly without dropping balls.
              

            • TechSavvy: Comfortable in Airtable, Google Workspace, esign tools, messagingcalling apps (OpenPhone), and basic automation (ZapierMake) is a plus.
              

            • ProcessMinded: You enjoy codifying “how we do things” into clear SOPs and checklists.
              

            • NicetoHave
              

              • Experience in property management, real estate operations, or insuranceALE housing.
                

              • Familiarity with midterm rentals or corporate housing workflows.
                

              • Basic accounting or rent collection platform experience (e.g., AppFolio, Buildium, Stripe).
                

              • Comfortable using AI tools to draft SOPs, emails, or checklists faster.
                

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                ​Independent Contractor Perks
                
                • HMO Coverage for eligible locations
                  
                • Permanent work from home
                  
                • Immediate hiring
                  
                • Steady freelance job
                  
                • ZR_25657_JOB