Travel VA (Junior Level)

Work set-up: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

1-2 years of experience in customer service or virtual assistance, preferably in travel or tourism., Strong communication skills in English, both written and verbal., Highly organized, detail-oriented, and tech-savvy., Able to work independently and manage multiple inquiries efficiently..

Key responsibilities:

  • Respond to client inquiries about tour packages, itineraries, and travel services.
  • Provide timely and friendly communication via email, chat, or phone.
  • Assist in organizing and maintaining travel information and promotional materials.
  • Escalate complex issues to senior staff when necessary.

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Easy Outsource Startup www.easy-outsource.com
11 - 50 Employees
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Job description

This is a remote position.

We are looking for a reliable and detailoriented JuniorLevel Travel Virtual Assistant to join our growing remote team. The ideal candidate will provide customer service support related to tour packages, travel itineraries, and general client inquiries.

Key Responsibilities:

  • Respond to client inquiries about tour packages, itineraries, destinations, and travelrelated services.

  • Provide clear, friendly, and timely communication through email, chat, or phone.

  • Assist in organizing and maintaining updated travel information, promotional packages, and frequently asked questions.

  • Coordinate with internal teams or thirdparty providers for information on travel offerings.

  • Maintain records of customer interactions, feedback, and inquiries for future reference.

  • Escalate more complex issues to senior travel agents or supervisors as necessary.



    • Requirements

      Qualifications:

      • At least 12 years of experience in customer service or virtual assistance, preferably in the travel or tourism industry.

      • Strong communication skills in English, both written and verbal.

      • Familiarity with global destinations and tour packages is a plus.

      • Highly organized, detailoriented, and techsavvy.

      • Able to work independently and manage multiple inquiries efficiently.



        • Benefits

          Perks:

          • Workfromhome setup

          • Opportunity to grow within the travel industry

          • Collaborative and supportive team environment




            • Salary:

              PHP 40K

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Detail Oriented
  • Communication

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