Minimum of 10β15 years of IT infrastructure experience., At least 5 years of experience in an MSP environment., Expert proficiency in Microsoft Windows Server, Active Directory, Exchange, Microsoft 365, and Azure., Strong knowledge of network infrastructure including firewalls, switches, VPNs, and routing protocols..
Key responsibilities:
Serve as the Tier 3 escalation point for complex Microsoft and network issues.
Design and implement Microsoft-based IT architectures and network environments.
Lead and execute IT infrastructure projects from planning to deployment.
Administer and maintain Windows Server environments, Active Directory, and related technologies.
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ScalableOS is a premium offshore staffing partner offering custom solutions for MSPs. We provide dedicated staff based in the Philippines, 100% under your control. Your team with us operates as an extension of yours! Weβre experts in helping MSPs grow quickly and profitably.
SUMMARY We are seeking a highly skilled Tier 3 Microsoft Network and Windows Engineer with extensive experience in managed service provider (MSP) environments. This seniorlevel role is ideal for a dynamic, handson professional with a strong foundation in Microsoft technologies, deep network infrastructure knowledge, and a proven track record in systems architecture, project delivery, and enterprise support.
As a key technical leader, the successful candidate will play a vital role in highlevel troubleshooting, solution design, and project execution, while also contributing to the growth of our engineering team through mentorship and future leadership opportunities.
JOB RESPONSIBILITIES
Serve as the Tier 3 escalation point for complex Microsoft and network infrastructure issues.
Design and implement Microsoftbased IT architectures and network environments across enterprise environments.
Lead and execute IT infrastructure projects, from scoping and planning to deployment and documentation.
Administer and maintain Windows Server environments, Active Directory, Microsoft 365, and related technologies.
Troubleshoot enterpriselevel issues involving network connectivity, DNS, DHCP, Group Policy, and more.
Collaborate with crossfunctional teams, clients, and vendors to deliver robust and scalable IT solutions.
Provide mentorship and potentially lead a growing team of engineers.
Participate in oncall rotations and accommodate offhours work as required by project or client needs.
QUALIFICATIONS
Minimum of 10β15 years of relevant experience in IT infrastructure roles, with at least 5 years in an MSP environment.
Expertlevel proficiency in Microsoft Windows Server, Active Directory, Exchange, Microsoft 365, and Azure technologies.
Strong knowledge of network infrastructure, including firewalls, switches, VPNs, and routing protocols.
Demonstrated experience in solution architecture, technical project leadership, and operational support.
Proven ability to handle escalations, lead root cause analyses, and design preventive measures.
Excellent documentation, communication, and clientfacing skills.
Leadership potential and interest in managing and scaling technical teams through organic growth and acquisition.
JOB REQUIREMENTS
Should be willing to accept a longterm workfromhome arrangement.
Should be amenable to a permanent night shift schedule.
Benefits
Full Philippine Statutory Benefits
13th month Pay
De Minimis Allowance
Night shift differential pay
PTO
Health insurance
Life insurance (maximum of PHP 3M coverage)
Equipment
Required profile
Experience
Level of experience:Senior (5-10 years)
Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.