Manager, Service Center Core Service

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

3+ years of experience in financial services., Series 7 license or willingness to complete within 90 days., Strong communication skills, both oral and written., Ability to work independently and manage remote teams..

Key responsibilities:

  • Drive team performance and real-time issue resolution.
  • Develop team members' skills and support their career growth.
  • Lead meetings to share information and recognize achievements.
  • Maintain focus while managing multiple tasks.

LPL Financial logo
LPL Financial Financial Services XLarge https://www.lpl.com/
5001 - 10000 Employees
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Job description

The Service Center is the first point of contact for LPL Financial Advisors who have inquiries related to service and operational needs. The Service Manager for Core Service is responsible for leading and developing a team specialized in all Core Service subject matters (New Accounts, Direct Business, Advisory, Move Money, Account Transfers). The manager instills a great customer service mindset in their direct reports and is accountable for real time resolutions. The manager has the opportunity to lead initiatives to drive business efficiency and continuity.

Responsibilities:

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Team Leadership
  • Non-Verbal Communication
  • Coaching
  • Problem Solving
  • Time Management
  • Collaboration
  • Creativity

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