Software Engineer

Company Description

Join a multibilliondollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a startup. In addition to the U.S. headquarters and other facilities in the U.S., the company has international presence in Asia, Europe, and the Americas. Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At Solidigm, we view problems as opportunities to define innovative solutions that hold the power to change the world and unleash the potential technological needs that the future holds. At Solidigm, we are One Team that fosters a diverse, equitable, and inclusive culture that embraces individual uniqueness and empowers us to bring our best selves to deliver excellence in support of Solidigms vision and mission to be the goto partner for optimized data storage solutions. You can be part of the takeoff of an innovative business that develops cuttingedge products, delivers strong business value for customers, provides an engaging workplace for its employees, and serves a greater impact on the world. This is a golden opportunity for the right applicant to join us and help design, build, and lead Solidigm. We want a diverse team of dedicated professionals who will not just be Solidigm team members but contribute to how we shape the future of the organization. We are seeking applicants who will grow and thrive in our culture; be customer inspired, trusting, innovative, teamoriented, inclusive, results driven, collaborative, passionate, and flexible.

Job Description

AI Software support engineer to help with customer deployments and do customer 0 activities

• A Customer 0 Support Engineer for AI plays a crucial role in evaluating AI solutions from the perspective of the first customer (i.e., Customer 0). This position involves validating implementations internally, ensuring feature stability, usability, and scalability before public rollout.
• Provide Tier 12 technical support for customer deployments.
• Create and maintain internal knowledge bases and helpdesk resources
• Engage with customers to troubleshoot and resolve issues.

• Qualifications

  Bachelors degree in computer science, engineering and technology, or related field.

  At least 34 years of experience in working with Customer enabling and AI products

  Experience deploying AI products on the edge

  Additional Information

  For California, Colorado, New York, Washington, and remote roles: The compensation range for this role is $119,130 $178,690 Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

  Powered by SmartRecruiters Candidate Privacy Policy