VP, AI Adoption Product

Were seeking an exceptional leader to develop, launch and scale our groundbreaking AI Adoption platform. You will be reporting directly into the Founder & CEO of Multiverse. This role represents a unique opportunity to build a new product from the ground up, blending a mix of software and services to deliver customer ROI at scale. The role would suit a highly customercentric and productfocused leader who has previously brought a new software product to market, ideally as a founder or core member of an earlystage startup team.

Multiverse’s established UK apprenticeship business has over 1500 customers and is rapidly growing. In parallel, we can see clear demand from our customers and partners for a nonapprenticeship product which drives AI tool adoption. Despite massive investments in Microsoft 365 Copilot and other enterprise AI solutions, adoption rates remain frustratingly low, with our US data showing only 42% of AI licenses are actively used with $4.5M wasted per 1,000 employees on underutilized SaaS tools.

This is a rare opportunity to:

• Lead a categorydefining product with proven initial traction into a greenfield UK market

• Solve a massive enterprise pain point that affects every major global company

• Build something from scratch while leveraging proven playbooks and IP

• Shape the future of work in the AI era.

• What you’ll build

  Our team has created an MVP product which has shown 7x adoption results in initial customer pilots. Using a mix of software and services it delivers personalised, role and toolspecific AI use cases and upskilling at scale. Social features along with measured and reported ROI further drive adoption and business impact.

  We’re now looking to develop and scale this product at pace, with the VP AI Adoption Product hiring a dedicated team of engineers, engagement managers and more to expedite its roll out. Youll establish our Adoption Platform as its own ‘startup’ within the business, with the benefit of our existing customer base, IP and established team to support its growth.

  Key Responsibilities

  1. Product Strategy and Vision: Define the platforms longterm vision, strategy, and roadmap, continually iterating on it to find established product market fit.

  2. Product Development and Launch: endtoend ownership of the product lifecycle from concept to launch and iteration, creating a product that delights customers and delivers measured business impact.

  3. Customer Partner Centricity and Engagement: Build relationships with customers and partners to maintain focus on their needs for continuous product evolution, including implementing development partner programmes.

  4. Team Recruitment and Leadership: Recruit, develop and scale a dedicated crossfunctional team, fostering an agile, resultsdriven environment and collaboration with existing Multiverse teams.

  5. Scale to Deliver Sustainable Business Results: Expand to new customers and markets, maturing the product to deliver scaled customer adoption and business impact. Own the product’s P&L including revenue and margin goals.

  What youll bring:

  Required Experience

  • Proven track record launching new products or entering new markets

  • Deep experience in developing products with technical teams

  • Deep experience in B2B sales to CSuite decision makers

  • Strong understanding of AIML landscape and enterprise adoption challenges

  • Experience in hiring and scaling product and commercial teams

  • Desirable Experience

    • Background in workforce transformation or workforce technology

    • Experience with ISV partnership ecosystems

    • Skills & Attributes

      • Strategic Vision: Ability to see around corners and build longterm competitive advantage

      • Execution Excellence: Track record of delivering results in fastmoving environments

      • Customer Obsession: Deep empathy for customer challenges and outcomes

      • DataDriven: Comfortable with metrics, analytics, and ROIfocused selling

      • Collaborative Leadership: Experience working across global, crossfunctional teams

      • Market Intelligence: Deep network within UK enterprise technology ecosystem

      • Compensation & Benefits

        • Competitive salary, performancebased bonus & equity

        • Time off 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 2 companywide wellbeing days and 8 bank holidays per year

        • Health & Wellness private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill all in one mental health support

        • Hybrid work offering we collaborate in the office 3 days per week

        • Workfromanywhere scheme youll have the opportunity to work from anywhere, up to 10 days per year