Italian Speaking Live Chat Gaming Advisor

Patrique Mercier Recruitment FR is pleased to present an exciting opportunity for an Italian Speaking Live Chat Gaming Advisor. This role is perfect for individuals who are enthusiastic about the gaming world and possess a strong commitment to providing topnotch customer support in a dynamic and interactive environment.

Responsibilities

• Engage with Italianspeaking customers through live chat, providing prompt and professional assistance.
• Address inquiries regarding gaming accounts, promotions, and gameplay issues effectively.
• Inform customers about new game releases, features, and ongoing promotions.
• Document customer interactions accurately in the CRM system for logging and followup purposes.
• Collaborate with team members to share insights and improve overall customer satisfaction.
• Gather and analyze customer feedback to contribute to service enhancement initiatives.
• Stay updated on the latest gaming trends and company offerings to offer informed support to customers.

• Requirements

  • Fluency in Italian and English, both written and spoken.
  • Experience in customer service or gaming support roles is preferred.
  • A strong passion for online gaming and understanding of gaming platforms.
  • Excellent communication skills with a friendly and approachable demeanor.
  • Proficiency in using live chat software and familiarity with CRM tools.
  • Strong problemsolving skills and the ability to work in a fastpaced environment.
  • Willingness to work flexible shifts, including evenings and weekends when required.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...