Systems Engineer III

Job Summary:

The Systems Engineer III is responsible for providing technical guidance, training and work direction to less experienced engineers.

Essential Functions:

• Develop new program, systems andor computing infrastructure

• Identify and document business requirements for new development projects and prepare detailed technical specifications from which programs or infrastructure can be built

• Lead service support activities and initiatives

• Lead or work on the companys most complex projects

• Ability to break down and communicate complex concepts in manageable parts for successful execution by teams and team members

• Coordinate vendor relationships and commitments on project involvementdeliverables

• Design and implement systematic approaches and alternatives

• Conduct preliminary studies to define needs and determine feasibility

• Confer with clients and analyze businessfunctional requirements.

• Develop procedures for moving program changes, enhancements, etc. into IT production processing

• Understand and relate businessfunctional requirements to applicationinfrastructure requirements

• Initiate and lead support activities including problem analysis, technical evaluation, work estimates and implementation services

• Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendorsthird parties, andor business managers

• Identify and lead, as assigned, resources and communications to facilitate work completion

• Train and provide guidance to new IT team members to assist them in orientation to policies, procedures and responsibilities

• Serve as an escalation point for system engineers to escalate problems and inquiries requiring further evaluation beyond the associated skill level

• Represent IT in project andor business meeting and engagements

• Lead conference calls or visits with vendorsthird parties

• Introduce new customers to IT services to assist in familiarizing them with appropriate systems, services, policies and procedures

• Perform any other job duties as requested

• Education and Experience:

  • Bachelor’s Degree in MIS, Computer Science or equivalent years of relevant work experience is required

  • Minimum of five (5) years of experience working in medium to large operating environment required

  • Minimum of two (2) years of programming or system analysis experience required

  • Experience translating business requirements into technical specifications required

  • Competencies, Knowledge and Skills:

    • Advanced computer skills

    • Advanced troubleshooting and problem solving capabilities

    • Training andor experience with Microsoft Word, Excel, Access, PowerPoint, Windows Server, SQL, Exchange, Project and Visio

    • Advanced hardware troubleshooting

    • Experience with Linux or IBM Websphere solutions preferred

    • Effective organization and prioritization skills

    • Communication skills

    • Ability to work independently and within a team environment

    • Attention to detail

    • Trainingteaching skills

    • Technical writing skills

    • Time management skills

    • Proper phone etiquette

    • Customer service orientated

    • Decision makingproblem solving skills

    • Leadership skills

    • Advanced troubleshooting skills

    • Licensure and Certification:

      • MCSE, MCSD, CCN, CCNE, or CISSP is preferred

      • Working Conditions:

        • General office environment; may be required to sit or stand for extended periods of time

        • Compensation Range:

          $81,400.00 $130,200.00

          CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total wellbeing and offer a substantial and comprehensive total rewards package.

          Compensation Type (hourlysalary):

          Salary

          Organization Level Competencies

          • Create an Inclusive Environment

          • Cultivate Partnerships

          • Develop Self and Others

          • Drive Execution

          • Influence Others

          • Pursue Personal Excellence

          • Understand the Business

          • 
            

            This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

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