IAM Senior Consultant (Business Analysis focus)

About Us  

Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world’s leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America. 

In joining our team, you can expect to be working on challenging IAM projects across a wide range of global clients (e.g. FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managed services and system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients.  

The Role  

We are looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to Turnkey. As an experienced IAM Senior Consultant (Business Analysis focused), you will play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base. 

As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with our clients' needs. Your ability to communicate effectively with stakeholders and your experience with requirements gathering techniques will be key to your success in this role. 

We are seeking a driven individual with at least three years of practical experience in delivering and providing consulting services and business analysis within the Identity & Access Management domain.  

The ideal candidate will be a Subject Matter Expert (SME) in analysing and helping deliver identity and access management solutions, across some of the following areas:  

• Identity Governance and Administration (IGA) 
• Identity Management (IDM)
• Ideally with good conceptual/practical knowledge of:
  • Access Management (inc. Single Sign-On (SSO)/Multi-Factor Authentication (MFA)/Password-less Authentication) 
  • Privileged Access Management (PAM) 
  • Consumer Identity (CIAM)  

The key technologies we are looking for experience in are:   

• Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM 

Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory.  

We are looking ideally for someone with the following attributes:  

• 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects 
• Background in both delivering and working with major IAM vendors, as described above  
• Experience in integrating with other IAM technologies, such as Okta/CyberArk (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. 
• Comfortable working both as part of a team, or individually, and familiar with the relevant non-technical project activities (i.e., project planning, stakeholder management, change management, schedule management, quality assurance, etc)  
• Detailed understanding of business processes and how they contribute to enterprise risks  
• Strong written and verbal communication skills  
• Ability to act as an SME to help our architects design IAM solutions to meet the client need  
• Detailed understanding of risk and control principles and how processes are implemented and improved in an IAM system (e.g., JML, PAM, Access Request, Access Review, Adaptive Risk, RBAC, SSO, MFA, etc.)   
• Ability to work with a client, as part of a team to deliver an IAM solution across all aspects of the SDLC (Analyse, Design, Develop/Configure, Test, Deploy, Document)  
• Understanding of regulatory frameworks, and their application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc.   
• Ideally, an education in Business, IT, IT security or related field  
• Ability to manage own time and priorities effectively 

 The following attributes, while not mandatory, will be advantageous:  

• Professional certifications such as CISSP, CISA, ITIL, etc. 
• Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk  
• Experience of working within a team to help develop a client IAM strategy  
• Experience of working in professional services consulting, ideally experience with the ‘Big-4’ or similar  
• Understanding of the following concepts/technologies: LDAP; FIDO; SAML; OAUTH; Active Directory; Linux; Databases (SQL/JDBC); Networking (including High Availability, Fault Tolerance, etc), Virtualisation technology  
• Implementation and project methodologies (e.g. PRINCE2/AGILE)  

 Your responsibilities will include:   

• Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit their needs
• Leading requirements gathering sessions, conducting interviews, and facilitating workshops to elicit and document business requirements 
• Analysing and mapping business processes, identifying areas for improvement, and recommending solutions to enhance efficiency and effectiveness 
• Working as part of a team to deliver large and complex IAM implementations across various project delivery methodologies, including Waterfall, Agile, and Design Thinking 
• Work with our clients and their senior teams (C-Suite and senior stakeholders), assisting in the design and definition of strategies, business cases, and providing RFP support when needed 
• Developing and maintaining strong relationships with client project team resources, third parties, and vendors to enhance the relationship with Turnkey and deliver value to our clients 
• Providing subject matter expertise to junior team members and conducting knowledge transfer activities as part of our training initiatives 
• Striving for continuous development of both the team and self 
• When appropriate, assist in our ability to provide support related services to our existing Managed Service Clients  
• Advise clients on controls relating to regulatory or legislative compliance, e.g. SOX; GDPR; PSD2 etc.  
• Review and advise on security design and remediation projects  
• Build and maintain good relationships with our client project team resources  
• Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients   
• Work with the Turnkey team to develop internal tools, innovative new propositions and on R&D projects 
• When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support for sales activities  
• Writing and reviewing reports and other client-facing deliverables, to a high standard  
• Assisting with thought leadership activities, where appropriate  
• The expectation will be that you have basic skill in the design and configuration of an IAM vendors capabilities (e.g. Life Cycle Management, Application Onboarding, Workflows, Provisioning, Access Review, Reports, Roles, SoDs, etc.)  
• NOTE: we will provide full training and certification paths for technologies that you will be working with

We will also provide training and certifications in other technologies such as SailPoint, Delinea, CyberArk, etc. as required or as part of your development 

Salary: Up to £65,000 depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus 

Benefits include: 

• Pension: on joining, employees will be automatically enrolled in our workplace pension scheme 
• Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales 
• Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme  
• Insurances: Life Insurance and Critical Illness cover are provided to all employees  
• Carbon Offset

Location: Based in our London office, with hybrid working (expected office working 2-3 days per week) - preferred, or remote working for non-London based candidates (expectation office working, few times per year, and as required) 

NOTE: Candidate will need to be available to travel and work from client site, as is required by the project/client they are working with.