Field Implementation Specialist TEG (Dallas, TX)

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Job Details

Plans, schedules and execute all aspects of Haemonetics TEG implementations, our cartridgebased viscoelastic hemostasis testing platform. This includes engaging and managing customer Laboratory, IT and clinical resources and ensuring quality control throughout projects. Responsible for on site device setup, configuration, operator training and validation of analyzer. This role is required to be in Dallas, TX within commuting distance of the airport.

• Provides services such as onsite installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.

• Works extensively with customer to validate analyzers.

• Provides operator training for Haemonetics software and devices.

• Supports analyzer testing and evaluating calibration reagents and QC controls.

• Conducts tests using calibrated pipettes in a clinical, laboratory or research setting

• Blood sample handling as it relates to hemostasis and coagulation testing

• Lead, facilitate, coordinate, and track daytoday activities required to ensure the project is completed on time.

• Communicates progress and outcomes against tasks to internal and external stakeholders

• Leads regular status meetings with project team.

• Demonstrates effective communication and engagement with customer.

• Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.

• Utilizes time, projectand supporttracking tools.

• Resolves andor escalates issues in a timely manner.

• Adheres to and follows Haemonetics policies and procedures.

• Extensive overnight travel up to 65% as required.

• EducationExperience:

  • Bachelors Degree Medical Technology or related field Preferred

  • Medical Technologist (MT), ASCP Preferred

  • 46 Experience implementing, using, and supporting laboratory, medical technology or clinical solutions in healthcare Required

  • Other Demonstrated project management experience Preferred

  • Other IT andor software implementation experience Preferred

  • Other Equivalent combination of education and experience Required

  • EEO Policy Statement