Field Implementation Specialist TEG (Chicago)

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Job Details

Plans, schedules and execute all aspects of Haemonetics TEG implementations, our cartridgebased viscoelastic hemostasis testing platform. This includes engaging and managing customer Laboratory, IT and clinical resources and ensuring quality control throughout projects. Responsible for on site device setup, configuration, operator training and validation of analyzer. This role is required to be in Chicago, IL within reasonable commuting distance of the airport.

• Provides services such as onsite installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.

• Works extensively with customer to validate analyzers.

• Provides operator training for Haemonetics software and devices.

• Supports analyzer testing and evaluating calibration reagents and QC controls.

• Conducts tests using calibrated pipettes in a clinical, laboratory or research setting

• Blood sample handling as it relates to hemostasis and coagulation testing

• Lead, facilitate, coordinate, and track daytoday activities required to ensure the project is completed on time.

• Communicates progress and outcomes against tasks to internal and external stakeholders

• Leads regular status meetings with project team.

• Demonstrates effective communication and engagement with customer.

• Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.

• Utilizes time, projectand supporttracking tools.

• Resolves andor escalates issues in a timely manner.

• Adheres to and follows Haemonetics policies and procedures.

• Extensive overnight travel up to 65% as required.

• EducationExperience:

  • Bachelors Degree Medical Technology or related field Preferred

  • Medical Technologist (MT), ASCP Preferred

  • 46 Experience implementing, using, and supporting laboratory, medical technology or clinical solutions in healthcare Required

  • Other Demonstrated project management experience Preferred

  • Other IT andor software implementation experience Preferred

  • Other Equivalent combination of education and experience Required

  • EEO Policy Statement

    Pay Transparency:

    The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, jobknowledge, skills, and experience in prior relevant roles. Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For nonsales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s longterm incentive plan, with eligibility and target amount dependent on the role.

    In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid andor floating holidays, parental leave, short and longterm disability insurance, tuition reimbursement, andor health and welfare benefits.

    Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 17813487777, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email AskHR@Haemonetics.com.

    The base salary range for this role is:

    $66,463.74$89,811.45Annual