Sr Software Engineering Manager

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AIenhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloudbased platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

About Us:

ServiceNow is a leading innovator in network systems development, dedicated to enhancing digital connectivity and performance. We are seeking a dynamic and experienced Sr Network Manager to lead our softwarefocused development team.

Job Summary:

As a Sr Engineering Manager, you will oversee a team of talented developers, driving the design, implementation, and maintenance of cuttingedge network software solutions. Your role will be pivotal in ensuring the seamless integration of software applications with our network infrastructure, enhancing performance, security, and scalability.

Key Responsibilities:

• Leadership and Team Management: Lead, mentor, and manage a team of software developers, fostering a collaborative and innovative work environment.
• Project Management: Oversee the planning, execution, and delivery of software development projects, ensuring they meet quality standards, deadlines, and budget constraints.
• Software Development: Collaborate with your team to design, develop, and deploy network software solutions that enhance our network systems functionality and performance.
• Network Integration: Ensure seamless integration of software applications with existing network infrastructure, optimising for performance and security.
• Technical Expertise: Stay updated with the latest industry trends and technologies, applying this knowledge to improve our software solutions and network systems.
• Focus Area: This teams focus will be on writing code to deliver new platforms like Load Balancers, Firewalls, VPN Concentrators, and Virtual Routers for our customer segmentation.
• Stakeholder Collaboration: Work closely with other departments, including Systems Engineering, ServiceNow platform team, Security, Datacenter Design team, Network Stakeholders to align software development projects with business goals and customer needs.
• Quality Assurance: Implement and oversee testing procedures to ensure the reliability, security, and performance of network software applications.
• Documentation and Reporting: Maintain comprehensive documentation of software development processes, project progress, and network performance metrics.

• Qualifications

  To be successful in this role you have:

  • Education: Bachelors degree in computer science, Information Technology, or a related field. A Masters degree is a plus.
  • Experience: Minimum of 5 years of experience in software development, with at least 5 years in a managerial or leadership role.
  • Technical Skills: Proficiency in programming languages such as Python, Java, GoLang, or C++. Strong understanding of network protocols, software development methodologies, and network security principles.
  • Leadership Skills: Proven ability to lead and motivate a team, manage projects, and drive innovation.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to nontechnical stakeholders.
  • ProblemSolving: Strong analytical and problemsolving skills, with a proactive approach to identifying and addressing challenges.

  • Additional Information

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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