Social Media Specialist
Offer summary
Qualifications:
3-5 years of experience managing social media channels in a creative agency or in-house brand., Degree in Marketing or Communications., Proficiency in creating short-form video content and graphic design tools like Adobe Premiere, Photoshop, or Canva., Experience in obtaining user-generated content and working with social influencers..Key responsibilities:
- Develop and execute social media strategies across multiple brands.
- Create and manage engaging content, including videos and user-generated content.
- Monitor social media channels and analyze performance metrics.
- Engage with online communities and manage the company's online reputation.
Job description
Company Description
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.
We give small and mediumsized businesses cloudbased, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
Job Description
About the opportunity
Do you have a passion for storytelling through the lens of brand ambassadors? A desire for creating an engaging content strategy? The awareness of building positive online communities?
The ideal Social Media Specialist will have demonstrable experience in growing online social engagement, capturing user generated content from member bases for shortform video, and engaging with social influencers to craft compelling content. Creativity is key, with a knack for knowing your audience. Graphic design and video editing experience is a must.
As our Social Media Specialist, you’ll drive client acquisition and customer retention by developing original, engaging social content for the Home Services division of Xplor Technologies (FieldEdge, Service Autopilot, and Xplor Spot). You’ll create and manage the social strategy, build content calendars, develop engaging content that nurtures positive interactions, and serve as our inhouse social platform expert, working with our marketing team to implement eyecatching organic posts to support our campaigns. You’ll also manage our online communities, responding to member requests, as well as be the “voice of our company” as you respond to online reviews.
Some of the other responsibilities include :
- Develop and execute a comprehensive social media strategy across multiple brands to drive brand awareness, engagement, and revenue objectives.
- Create and manage highquality content, including shortform videos and usergenerated content, for various social media platforms (Instagram, TikTok, Facebook, YouTube, etc.).
- Monitor social media channels, track key performance metrics, and provide regular analytics reports to senior marketing leaders.
- Improve our user generated content by working with various internal departments to identify happy customers, then provide outreach to those customers to obtain UGC.
- Engage with online communities, respond to member requests, and manage the companys reputation by addressing reviews on platforms like Google and Capterra.
- Stay current with social media trends, algorithm changes, and competitor activities to optimize content strategy.
- Collaborate with internal teams to identify and showcase happy customers, supporting usergenerated content initiatives and GTM campaigns.
- Coordinate with writers, designers, and web developers to produce marketing deliverables that align with overall brand strategy.
- Travel occasionally to capture inthefield content and maintain a deep understanding of the field service industry.
- Increase YouTube views, find new collaborations, and onboard social influencers.
- Research field service industryrelated topics to develop an understanding of your audiences.
The average base salary pay range for this position is $65,000 to $75,000
#LIRemote
QualificationsWhat would make me a good candidate?
- 35 years of experience managing social media channels for a creative agency or inhouse brand, with a shareable portfolio
- Experience in SaaS or Field Service Industry
- Degree in Marketing or Communications
- Proficiency in creating shortform video content and graphic design (Adobe Premiere, Photoshop, Canva, etc.)
- Experience in obtaining usergenerated content (UGC) and working with social influencers
- Knowledge of social media analytics tools (HootSuite, Hubspot, Google Analytics, etc.) and SEO best practices
- Ability to create compelling B2B narratives and multimedia assets
- Excellent writing and communication skills
- Selfmotivated with strong organizational and multitasking abilities
To stand out, please include:
- A short video introduction
- Examples of your best social media work
- One innovative idea for our brands (FieldEdge or Service Autopilot)
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
Additional InformationWhat does it mean to work for Xplor?
Our four core values Make life simple, Build for people, Move with purpose and Create lasting communities are key to who we are and guide us from how we hire to how we recognise our team members.
Some of the perks of working with us:
- Unparalleled opportunities to learn and accelerated career development
- A collaborative, team environment with people who truly love what they do
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- Unlimited access to Linkedin learning, 10% of your time devoted to growing you and your career, and further support to help you grow
- Access to mental health support
- Fully flexible work arrangements
More about us
We are the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed. We offer software solutions in fastgrowing “everyday life” verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloudbased payment processing platform. With operations in North America, Australasia, Asia, Europe, and the UK, we serve over 106,000 customers that processed over $38 billion in payments across 20 markets in 2024.
Good to know
To be considered for employment, you must be legally authorized to work in the location (country) youre applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please dont send your application via email.
To learn more about us and our products, please visit www.xplortechnologies.comcareers.
We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.comrecruitmentfaqs.
EEO and Artificial Intelligence
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, andor to receive all other benefits and privileges of employment, please contact us via [email protected].
We make it a priority to respond to each person who applies.
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.
We give small and mediumsized businesses cloudbased, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
Job Description
About the opportunity
Do you have a passion for storytelling through the lens of brand ambassadors? A desire for creating an engaging content strategy? The awareness of building positive online communities?
The ideal Social Media Specialist will have demonstrable experience in growing online social engagement, capturing user generated content from member bases for shortform video, and engaging with social influencers to craft compelling content. Creativity is key, with a knack for knowing your audience. Graphic design and video editing experience is a must.
As our Social Media Specialist, you’ll drive client acquisition and customer retention by developing original, engaging social content for the Home Services division of Xplor Technologies (FieldEdge, Service Autopilot, and Xplor Spot). You’ll create and manage the social strategy, build content calendars, develop engaging content that nurtures positive interactions, and serve as our inhouse social platform expert, working with our marketing team to implement eyecatching organic posts to support our campaigns. You’ll also manage our online communities, responding to member requests, as well as be the “voice of our company” as you respond to online reviews.
Some of the other responsibilities include :
- Develop and execute a comprehensive social media strategy across multiple brands to drive brand awareness, engagement, and revenue objectives.
- Create and manage highquality content, including shortform videos and usergenerated content, for various social media platforms (Instagram, TikTok, Facebook, YouTube, etc.).
- Monitor social media channels, track key performance metrics, and provide regular analytics reports to senior marketing leaders.
- Improve our user generated content by working with various internal departments to identify happy customers, then provide outreach to those customers to obtain UGC.
- Engage with online communities, respond to member requests, and manage the companys reputation by addressing reviews on platforms like Google and Capterra.
- Stay current with social media trends, algorithm changes, and competitor activities to optimize content strategy.
- Collaborate with internal teams to identify and showcase happy customers, supporting usergenerated content initiatives and GTM campaigns.
- Coordinate with writers, designers, and web developers to produce marketing deliverables that align with overall brand strategy.
- Travel occasionally to capture inthefield content and maintain a deep understanding of the field service industry.
- Increase YouTube views, find new collaborations, and onboard social influencers.
- Research field service industryrelated topics to develop an understanding of your audiences.
The average base salary pay range for this position is $65,000 to $75,000
#LIRemote
QualificationsWhat would make me a good candidate?
- 35 years of experience managing social media channels for a creative agency or inhouse brand, with a shareable portfolio
- Experience in SaaS or Field Service Industry
- Degree in Marketing or Communications
- Proficiency in creating shortform video content and graphic design (Adobe Premiere, Photoshop, Canva, etc.)
- Experience in obtaining usergenerated content (UGC) and working with social influencers
- Knowledge of social media analytics tools (HootSuite, Hubspot, Google Analytics, etc.) and SEO best practices
- Ability to create compelling B2B narratives and multimedia assets
- Excellent writing and communication skills
- Selfmotivated with strong organizational and multitasking abilities
To stand out, please include:
- A short video introduction
- Examples of your best social media work
- One innovative idea for our brands (FieldEdge or Service Autopilot)
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
Additional InformationWhat does it mean to work for Xplor?
Our four core values Make life simple, Build for people, Move with purpose and Create lasting communities are key to who we are and guide us from how we hire to how we recognise our team members.
Some of the perks of working with us:
- Unparalleled opportunities to learn and accelerated career development
- A collaborative, team environment with people who truly love what they do
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- Unlimited access to Linkedin learning, 10% of your time devoted to growing you and your career, and further support to help you grow
- Access to mental health support
- Fully flexible work arrangements
More about us
We are the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed. We offer software solutions in fastgrowing “everyday life” verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloudbased payment processing platform. With operations in North America, Australasia, Asia, Europe, and the UK, we serve over 106,000 customers that processed over $38 billion in payments across 20 markets in 2024.
Good to know
To be considered for employment, you must be legally authorized to work in the location (country) youre applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please dont send your application via email.
To learn more about us and our products, please visit www.xplortechnologies.comcareers.
We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.comrecruitmentfaqs.
EEO and Artificial Intelligence
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, andor to receive all other benefits and privileges of employment, please contact us via [email protected].
We make it a priority to respond to each person who applies.
About the opportunity
Do you have a passion for storytelling through the lens of brand ambassadors? A desire for creating an engaging content strategy? The awareness of building positive online communities?
The ideal Social Media Specialist will have demonstrable experience in growing online social engagement, capturing user generated content from member bases for shortform video, and engaging with social influencers to craft compelling content. Creativity is key, with a knack for knowing your audience. Graphic design and video editing experience is a must.
As our Social Media Specialist, you’ll drive client acquisition and customer retention by developing original, engaging social content for the Home Services division of Xplor Technologies (FieldEdge, Service Autopilot, and Xplor Spot). You’ll create and manage the social strategy, build content calendars, develop engaging content that nurtures positive interactions, and serve as our inhouse social platform expert, working with our marketing team to implement eyecatching organic posts to support our campaigns. You’ll also manage our online communities, responding to member requests, as well as be the “voice of our company” as you respond to online reviews.
Some of the other responsibilities include :
- Develop and execute a comprehensive social media strategy across multiple brands to drive brand awareness, engagement, and revenue objectives.
- Create and manage highquality content, including shortform videos and usergenerated content, for various social media platforms (Instagram, TikTok, Facebook, YouTube, etc.).
- Monitor social media channels, track key performance metrics, and provide regular analytics reports to senior marketing leaders.
- Improve our user generated content by working with various internal departments to identify happy customers, then provide outreach to those customers to obtain UGC.
- Engage with online communities, respond to member requests, and manage the companys reputation by addressing reviews on platforms like Google and Capterra.
- Stay current with social media trends, algorithm changes, and competitor activities to optimize content strategy.
- Collaborate with internal teams to identify and showcase happy customers, supporting usergenerated content initiatives and GTM campaigns.
- Coordinate with writers, designers, and web developers to produce marketing deliverables that align with overall brand strategy.
- Travel occasionally to capture inthefield content and maintain a deep understanding of the field service industry.
- Increase YouTube views, find new collaborations, and onboard social influencers.
- Research field service industryrelated topics to develop an understanding of your audiences.
- 35 years of experience managing social media channels for a creative agency or inhouse brand, with a shareable portfolio
- Experience in SaaS or Field Service Industry
- Degree in Marketing or Communications
- Proficiency in creating shortform video content and graphic design (Adobe Premiere, Photoshop, Canva, etc.)
- Experience in obtaining usergenerated content (UGC) and working with social influencers
- Knowledge of social media analytics tools (HootSuite, Hubspot, Google Analytics, etc.) and SEO best practices
- Ability to create compelling B2B narratives and multimedia assets
- Excellent writing and communication skills
- Selfmotivated with strong organizational and multitasking abilities
- A short video introduction
- Examples of your best social media work
- One innovative idea for our brands (FieldEdge or Service Autopilot)
- Unparalleled opportunities to learn and accelerated career development
- A collaborative, team environment with people who truly love what they do
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- Unlimited access to Linkedin learning, 10% of your time devoted to growing you and your career, and further support to help you grow
- Access to mental health support
- Fully flexible work arrangements
More about us
We are the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed. We offer software solutions in fastgrowing “everyday life” verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloudbased payment processing platform. With operations in North America, Australasia, Asia, Europe, and the UK, we serve over 106,000 customers that processed over $38 billion in payments across 20 markets in 2024.
Good to know
To be considered for employment, you must be legally authorized to work in the location (country) youre applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please dont send your application via email.
To learn more about us and our products, please visit www.xplortechnologies.comcareers.
We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.comrecruitmentfaqs.
EEO and Artificial Intelligence
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, andor to receive all other benefits and privileges of employment, please contact us via [email protected].
We make it a priority to respond to each person who applies.
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
Additional Information
What does it mean to work for Xplor?
Our four core values Make life simple, Build for people, Move with purpose and Create lasting communities are key to who we are and guide us from how we hire to how we recognise our team members.
Some of the perks of working with us:
To stand out, please include:
The average base salary pay range for this position is $65,000 to $75,000
#LIRemote
Qualifications
What would make me a good candidate?
Required profile
Experience
Other Skills
- Multitasking
- Organizational Skills
- Communication
- Creativity
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