Senior Manager, Solution EngineeringPublic Sector: MuleSoft

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Sales

Job Details

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MuleSoft Solution Engineering Senior Manager, SLED+NGO Segments

At MuleSoft, were on a mission to help organizations unlock the power of their data and applications. Through our Anypoint Platform, we empower our SLED+NGO customers and prospects to become truly composable enterprises, rapidly delivering connected experiences and modernizing their IT landscapes. If youre passionate about driving digital transformation and enabling critical public services through leadingedge integration and API technology, this is the role for you. Your leadership will be critical in guiding SLED organizations to establish cuttingedge capabilities, leveraging MuleSofts Anypoint Platform to orchestrate AIpowered solutions, enable agentdriven automation (Agentforce), and unify disparate data sources with Data Cloud for realtime insights and hyperpersonalized experiences.

Were looking for an exceptional leader to join our Solution Engineering team focused on the State, Local, NGO and Education (SLED+NGO) segments. If you possess proven leadership, deep intellectual curiosity, superb problemsolving abilities, and an unwavering belief that the right technology can solve any challenge, youre the ideal candidate for this pivotal position.

As a MuleSoft Solution Engineering Senior Manager, SLED+NGO Segments, youll be a vital playercoach within our SE leadership team. Youll collaborate closely with Sales and Customer Success to drive significant impact for our SLED+NGO customers. Youll directly manage an existing team of Solution Engineers, and your responsibilities will include:

• Team Leadership & Development: Directly managing, mentoring, and developing a highperforming team of Solution Engineers. This includes resource allocation, conducting performance reviews, fostering professional growth, and ensuring team members are enabled for success in the SLED+NGO market.

• Strategic Engagement: Participating in key customer opportunities, building strong executive relationships, and providing technical leadership to secure strategic wins within the SLED+NGO sector.

• Technical & Sales Guidance: Offering expert guidance to your team on complex integration challenges, API strategies, and effective sales approaches tailored to public sector procurement and requirements.

• CrossFunctional Collaboration: Serving as a crucial liaison between your team, SLED+NGO Sales Leadership, Product Management, Professional Services, and other internal stakeholders to ensure alignment, gather feedback, and advocate for the needs of the SLED+NGO market.

• Market Enablement: Empowering your team to articulate the value of MuleSofts Anypoint Platform for digital transformation, legacy modernization, and citizenstudent service delivery within State, Local, NGO, and Education environments.

• Youll need excellent strategic selling skills and the ability to navigate the unique landscapes of government and educational institutions.

  What You Bring:

  • 7+ Years of Proven Leadership: Demonstrated experience in people management, team leadership, or significant programproject leadership, ideally within a technical presales or consulting environment.

  • Executive Presence: A strong record of delivering compelling and impactful executive presentations and the ability to coach and mentor your team in these critical skills.

  • Exceptional Communication: Solid verbal, written, and interpersonal communication skills, adept at translating complex technical concepts for diverse audiences.

  • SLED+NGO Sector Knowledge: Strong understanding, interest, or direct background working with State, Local Government, NGO, or Educational institutions.

  • 10+ years of proven technical acumen: Deep understanding and technical expertise in enterprise integration patterns, APIs, microservices, cloud architectures (e.g., AWS, Azure, GCP), and enterprise software and how MuleSoft delivers on it’s promise to “connect anything and change everything”.

  • Problem Solver & Collaborator: Ability to work effectively within a team to solve complex business and technical challenges in varied political and organizational environments.

  • Agile & Organized: Proven time management and prioritization skills in a dynamic sales environment.

  • Travel Readiness: Ability to travel domestically as needed (up to 50%).

  • Bonus Points For:

    • Prior Solution Engineering leadership experience, especially within the SLED+NGO or public sector.

    • Direct experience with MuleSofts Anypoint Platform in a technical or presales capacity or professional services capacity.

    • Experience with other integration platforms or enterprise middleware solutions.

    • Relevant industry certifications (e.g., TOGAF, AWS Certified Solutions Architect, MuleSoft Certifications, Agentforce, Salesforce, etc).

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      Posting Statement

      Salesforce is an equal opportunity employer and maintains a policy of nondiscrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

      In the United States, compensation offered will be determined by factors such as location, job level, jobrelated knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https:www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

      For New Yorkbased roles, the base salary hiring range for this position is $183,400 to $280,980.

      For Washingtonbased roles, the base salary hiring range for this position is $183,400 to $280,980.

      For Washington D.C based roles, the base salary hiring range for this position is $183,400 to $280,980.

      For Californiabased roles, the base salary hiring range for this position is $183,400 to $280,980.