Field Service Engineer Daily Field Travel – Rochester, NY Territory (necessity to reside within 60 minutes of Rochester NY or ability to relocate)

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Associate degree in a technical field such as biomedical, electrical engineering, or related discipline., Minimum of 1 year experience diagnosing and repairing mechanical, electronic, or instrumentation equipment., Valid driver’s license with a good driving record., Physical ability to lift up to 50 lbs and perform physical tasks like bending, stooping, and reaching..

Key responsibilities:

  • Troubleshoot, install, and repair Beckman Coulter equipment at customer sites.
  • Perform preventative maintenance and equipment validation.
  • Maintain accurate service records and communicate effectively with customers.
  • Assist in training new Field Service Engineers.

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Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall wellbeing.

This position is part of the Service Organization located in Rochester, NY and will be fully remote. At Beckman Coulter, our mission is to Relentlessly Reimagine Healthcare, One Diagnosis at a Time.

You will be a part of the buffalo field service team reporting to the Service Supervisor and responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. If you thrive in a fastpaced role and want to work to build a worldclass service organization—read on.

In this role, you will have the opportunity to:

  • Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.

  • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals

  • Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Troubleshooting (Problem Solving)
  • Relationship Building
  • Adaptability
  • Collaboration
  • Communication

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