Offer summary

Qualifications:

Minimum 2 years of experience in CDD, AML, or KYC within financial services or cryptocurrency industry., Degree in Financial Crime, Banking and Finance, Business Administration, or related fields., Native Chinese speaker with excellent communication skills, supporting Mandarin-speaking clients., Business-level English proficiency for internal and international communication..

Key responsibilities:

Manage end-to-end onboarding process for corporate clients, ensuring accurate KYC documentation.

Conduct thorough reviews and complete Enhanced Due Diligence (EDD) cases.

Review, resolve, and escalate alerts or adverse screening results.

Support periodic reviews of existing corporate customers and suggest process improvements.

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professionalgrade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its onchain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances.

For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com , and follow LinkedIn , Discord , Telegram and X .

Role Overview

We are seeking an experienced Client Onboarding & Due Diligence Specialist to play a pivotal role in ensuring a seamless and compliant client journey. This role is a critical blend of clientfacing onboarding (KYC) and robust operational due diligence (CDD). You will be instrumental in safeguarding our platform while providing an excellent experience for our Chinese speaking client base.

Key Responsibilities

Client Onboarding:

Manage the endtoend onboarding process for corporate users on the platform, coordinating closely with Customer Support and Compliance teams

Ensure completeness and accuracy of customer KYC information and documentation, identifying and correcting any deficiencies in line with company policies and KYC standards

Support clients through the KYC process, addressing queries and facilitating document submission to ensure a smooth and efficient onboarding experience

Client Due Diligence Operations:

Conduct thorough reviews and timely completion of Enhanced Due Diligence (EDD) cases

Review, resolve, andor escalate alerts or adverse news screening results

Properly disposition, document, and record the results of CDD and alert screening

Support KYC Periodic review process for existing corporate customers

Escalate highrisk customers or situations indicating unusual documentation, abnormal responses, or positive matches from screening alerts.

Adequately manage daily volumes in line with company standards to avoid backlogs and customer delays

Suggest and implement process enhancements andor research tools to increase efficiency and accuracy in CDD operations.

Qualifications

Minimum 2 years of direct experience in CDD, AML, andor KYC within the financial services or cryptocurrency exchange industry covering both retail and corporate customers

Degree holder with studies in Financial Crime, Banking and Finance, Business Administration, or other related disciplines

Familiarity with KYC onboarding processes that include customer identification, verification, name screening, customer AML risk rating, EDD, escalations, quality assurance andor quality control.

Native Chinese speaker with excellent written and verbal communication skills is required to support our Mandiranspeaking client base and review KYC documentation

Business level English (both written and spoken) is required for internal and international communications

Relevant qualifications such as CAMS, AAMLP Core Level, or equivalent will be a significant advantage.

Strong interpersonal and communication skills

Selfmotivated, able to work independently, and willing to accept challenges

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

Were seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 247 global exchange, we look for adaptable team players who can excel in a diverse, crossmarket environment.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

Work from home to help you find the perfect balance between work, family and personal life

25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities

A top tier & comprehensive medical, dental and vision policy for you and your dependents

Professional development allowance to support your career advancement

Access to our annual wellness benefits to cultivate your physical and mental growth

Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country

Team building & offsite events to bring our global team closer

Life insurance coverage to provide a safety net for your family’s future

#LICH1
Does this sound like the type of working culture you can thrive in? Apply online now!