Staff Product Manager | Eligibility
Offer summary
Qualifications:
Proven experience in product management of digital products., Strong understanding of complex or data-sensitive domains., Excellent communication and stakeholder management skills., Ability to prioritize and manage multiple tasks in a fast-paced environment..Key responsibilities:
- Transform complex eligibility management processes into user-friendly experiences.
- Enhance the quality of the eligible employee database to improve user conversion.
- Balance operational demands with long-term product strategy.
- Develop strategies to increase client adoption and retention.
Job description
Your wellbeing matters. Join a company that cares.
GET TO KNOW US
Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a highgrowth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.
*Big news: Gympass is now Wellhub!
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.
We are hiring a STAFF PRODUCT MANAGER to our CIA Focus Area, Eligibility team in Portugal!
YOUR IMPACT - Drive the transformation of complex eligibility management processes into intuitive and smooth experiences for corporate clients, directly improving user satisfaction and reducing operational overhead;
-
- Strategically enhance the eligible employee database to improve its health and optimize the top of the enduser conversion funnel;
-
- Balance daily operational demands from CX and Operations teams with longterm product strategy, ensuring critical user issues are addressed while advancing the product vision;
-
- Develop and implement product strategies that strengthen the relationship between Wellhub and corporate clients, leading to increased adoption and retention of Wellhub as a corporate benefit;
-
- Translate deep understanding of client needs and product personas into clear requirements and actionable product initiatives;
-
- Establish and maintain comprehensive product documentation to ensure clarity and alignment across all stakeholders, given the products complexity and impact on the entire business;
-
- Proactively identify and address potential misuse of features to prevent data integrity issues in the eligible employee database;
-
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding worklife balance.
-
WHO YOU ARE - Product Management Expertise: Proven experience in product management with a track record of delivering successful digital products, particularly in complex or datasensitive domains;
-
- Strategic & Operational Balance: Demonstrated ability to navigate and prioritize effectively in a dynamic environment with competing strategic and operational demands, specifically managing interactions with operations and CX teams without compromising strategic product development;
-
- ProblemSolving & User Focus: Strong analytical and problemsolving skills with a keen ability to understand user behavior and product usage patterns to identify and address issues such as feature misuse;
-
- Communication & Collaboration: Excellent communication, writing, and storytelling skills to effectively articulate complex product concepts, strategies, and operational guidelines to engineers, designers, business teams, and external stakeholders;
-
- Prioritization & Time Management: Exceptional time management and planning skills, with a proven ability to prioritize critical tasks and strategic initiatives amidst a high volume of operational requests;
-
- Documentation & Organization: Highly organized with a strong aptitude for creating and maintaining clear, comprehensive product documentation in a fastpaced environment;
-
- Stakeholder Management: Ability to build and maintain strong relationships with diverse stakeholders, including corporate clients, internal teams (Engineering, UX, Analytics, Operations, CX), and leadership.
-
- English Communication: Able to write and communicate in English, which is essential for effective collaboration with diverse international teams and stakeholders, and for maintaining clear product documentation.
-
We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they dont match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in product management in digital products are mandatory requirements.
WHAT WE OFFER YOU
Were a wellness company that is committed to the health and wellbeing of our employees. Our benefits include:
WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access digital fitness programs and online wellness resources, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
FITNESS: Additional fitness subsidy to access onsite gyms and fitness studios.
FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.
FLEXIBLE SCHEDULE: We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).
PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.
CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.
CULTURE: An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a highgrowth technology company disrupting the health and wellness space. Our valuebased culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page!
And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!
Diversity, Equity, and Belonging at Wellhub We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.
Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, nondisqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Questions on how we treat your personal data? See our Job Applicant Privacy Notice.
- Drive the transformation of complex eligibility management processes into intuitive and smooth experiences for corporate clients, directly improving user satisfaction and reducing operational overhead;
- Strategically enhance the eligible employee database to improve its health and optimize the top of the enduser conversion funnel;
- Balance daily operational demands from CX and Operations teams with longterm product strategy, ensuring critical user issues are addressed while advancing the product vision;
- Develop and implement product strategies that strengthen the relationship between Wellhub and corporate clients, leading to increased adoption and retention of Wellhub as a corporate benefit;
- Translate deep understanding of client needs and product personas into clear requirements and actionable product initiatives;
- Establish and maintain comprehensive product documentation to ensure clarity and alignment across all stakeholders, given the products complexity and impact on the entire business;
- Proactively identify and address potential misuse of features to prevent data integrity issues in the eligible employee database;
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding worklife balance.
-
- Product Management Expertise: Proven experience in product management with a track record of delivering successful digital products, particularly in complex or datasensitive domains;
- Strategic & Operational Balance: Demonstrated ability to navigate and prioritize effectively in a dynamic environment with competing strategic and operational demands, specifically managing interactions with operations and CX teams without compromising strategic product development;
- ProblemSolving & User Focus: Strong analytical and problemsolving skills with a keen ability to understand user behavior and product usage patterns to identify and address issues such as feature misuse;
- Communication & Collaboration: Excellent communication, writing, and storytelling skills to effectively articulate complex product concepts, strategies, and operational guidelines to engineers, designers, business teams, and external stakeholders;
- Prioritization & Time Management: Exceptional time management and planning skills, with a proven ability to prioritize critical tasks and strategic initiatives amidst a high volume of operational requests;
- Documentation & Organization: Highly organized with a strong aptitude for creating and maintaining clear, comprehensive product documentation in a fastpaced environment;
- Stakeholder Management: Ability to build and maintain strong relationships with diverse stakeholders, including corporate clients, internal teams (Engineering, UX, Analytics, Operations, CX), and leadership.
- English Communication: Able to write and communicate in English, which is essential for effective collaboration with diverse international teams and stakeholders, and for maintaining clear product documentation.
-
We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they dont match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in product management in digital products are mandatory requirements.
WHAT WE OFFER YOU
Were a wellness company that is committed to the health and wellbeing of our employees. Our benefits include:
WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access digital fitness programs and online wellness resources, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
FITNESS: Additional fitness subsidy to access onsite gyms and fitness studios.
FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.
FLEXIBLE SCHEDULE: We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).
PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.
CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.
CULTURE: An exciting and supportive environment filled with passionate individuals from all over the world! You’ll partner with global colleagues and share in the success of a highgrowth technology company disrupting the health and wellness space. Our valuebased culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page!
And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!
Diversity, Equity, and Belonging at Wellhub
We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.
Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, nondisqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Questions on how we treat your personal data? See our Job Applicant Privacy Notice.
WHO YOU ARE
- Product Management Expertise: Proven experience in product management with a track record of delivering successful digital products, particularly in complex or datasensitive domains;
Required profile
Experience
Other Skills
- Communication
- Analytical Skills
- Time Management
- Prioritization
- Collaboration
- Problem Solving
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