Tech Ops Engineer [IC3IC4]
Offer summary
Qualifications:
4 to 7 years of experience in Tech Ops or IT within a technology-focused company., Demonstrable experience managing cloud-based internal systems., Experience working on cross-functional projects related to change management, identity, and access management., Advanced skills in analyzing risk and automating IT processes..Key responsibilities:
- Support and improve enterprise IT systems and applications.
- Lead onboarding and offboarding processes for team members.
- Collaborate with department leads to define success criteria and automate manual tasks.
- Monitor and report on system compliance and security.
Job description
Who we are
Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population.
We’re trusted by engineering teams at leading companies like Stripe, Uber, and Palo Alto Networks, and with $225M in funding from investors like a16z, Sequoia, and Redpoint, we are building the tools that will define the next era of enterprise software development. We’re a globally distributed team with a culture of high agency, direct communication, and deep love for developers.
Hours & location
🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role.
- North America Zone 2
-
We do not subscribe to “I do my best work when I work 40 hours a week.” People we hire at Sourcegraph believe that building outstanding things means working very hard — smarter and more hours than the competition.
Why this job is exciting We strive to make Sourcegraph the best company where exceptionally talented people can thrive. As a member of the quickly scaling Tech Ops team at Sourcegraph, you will have more responsibility, upside, and growth potential than anywhere else otherwise comparable. You will manage major proactive strategic activities as well as respond to reactive daytoday tactical
requests with the goal of ultimately owning aspects of the IT function.
The Tech Ops team helps implement, build, integrate, upgrade, and maintain all of our enterprise and internal applications. Tech Ops empowers the rest of the business to reach their goals by
owning the systems that they rely on every day. We are looking for an experienced IT professional to support a remarkable high agency allremote team. If you join us, we know you’ll make a big impact!
Here’s what we’re thinking...
📅 Within one month, you will…
- You have started building a trusting relationship with your teammates and peers
-
- You understand the projects that Tech Ops is working on, how those projects contribute to our company goals, as well as current status, risks, and mitigations
-
- You are already identifying areas that are in need of further automation or improvement
-
- You are leading onboarding and offboarding of teammates
-
- You will have met with department leads to further define the success requirements for
-
- their teams
-
📅 Within three months, you will…
- Your peers across the organization are enthusiastic to work with you because you reliably followthrough and have provided areas of automation that have already streamlined key parts of the business
-
- You contributed to our Okta environment by integrating systems and building Okta workflows
-
- You are identifying solutions to manual tasks across the organization in an effort to reduce humanbased error
-
- You are leading teammate trainings and contributing to our async documentation
-
📅 Within six months, you will…
- You have become the enterprisewide subject matter expert for IT matters, which includes access controls, vendor management, and onboarding offboarding processes
-
- You have collaborated with team leaders to design and implement a process for rolebased access modifications
-
- You monitor and report on all Sourcegraph assets and systems and their compliance status
-
About you
You are an experienced and visionary peopledriven IT engineer who has the skills to effectively support our rapidly scaling teams. You thrive in a high growth environment and can contribute to a team wherever necessary, as a systems expert and a tactical technical resource. You are strongly aligned with our values, inspired by our mission to make it so that everyone can code, and motivated to do your best work at Sourcegraph.
- 4 7 years of experience in Tech OpsIT for a technologyfocused company
-
- Demonstrable experience managing an internal cloudbased system portfolio
-
- Experience working on cross functional projects, representing IT on such topics as change management, identity and access management, policy management and data retention
-
- Advanced ability in analyzing risk and designing efficient controls to minimize risk
-
- Previous experience automating IT processes
-
Nice to haves:
- Advanced experience with Okta, Okta Workflows, Microsoft Azure including Intune and
-
- Defender, and Jira Service Desk
-
- Previous experience in compliance policy management
-
- Advanced demonstrable experience scripting with Mac, Jamf, and other systems
-
- Networking experience
-
Level
📊 This job is an IC3IC4. You can read more about our job leveling philosophy in our Handbook.
Compensation
💸 We pay you an aboveaverage salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.
💰 The target compensation for this role is based on the IC3IC4 pay band for your zone.
- IC3 Zone 2: $107,178.40
-
- IC4 Zone 2: $127,709.60
-
Please speak with a recruiter for additional information regarding zone locations.
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.
Interview process
Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a twoway street, after all!
We expect the interview process to take 4.5 hours in total.
👋 Introduction Stage we have initial conversations to get to know you better…
- [30m] Recruiter Screen
-
- [30m] Hiring Manager Screen
-
🧑💻 Team Interview Stage we then delve into your experience in more depth and introduce you to members of the team, including crossfunctional partners…
- [45m] Resume Deep Dive
-
- [45m] Technical Interview Working Session
-
- [30m] Peer
-
🎉 Final Interview Stage we move you to our final round, where you gain a better understanding of our business and values holistically…
- [30m] Values
-
- [15m] Leadership with cofounder
-
- We check references and conduct your background check
-
Please note you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading our handbook.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture, competitive compensation and benefits here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in EVerify for U.S. Employees.
Hours & location
🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role.
- North America Zone 2
-
We do not subscribe to “I do my best work when I work 40 hours a week.” People we hire at Sourcegraph believe that building outstanding things means working very hard — smarter and more hours than the competition.
Why this job is exciting We strive to make Sourcegraph the best company where exceptionally talented people can thrive. As a member of the quickly scaling Tech Ops team at Sourcegraph, you will have more responsibility, upside, and growth potential than anywhere else otherwise comparable. You will manage major proactive strategic activities as well as respond to reactive daytoday tactical
requests with the goal of ultimately owning aspects of the IT function.
The Tech Ops team helps implement, build, integrate, upgrade, and maintain all of our enterprise and internal applications. Tech Ops empowers the rest of the business to reach their goals by
owning the systems that they rely on every day. We are looking for an experienced IT professional to support a remarkable high agency allremote team. If you join us, we know you’ll make a big impact!
Here’s what we’re thinking...
📅 Within one month, you will…
- You have started building a trusting relationship with your teammates and peers
-
- You understand the projects that Tech Ops is working on, how those projects contribute to our company goals, as well as current status, risks, and mitigations
-
- You are already identifying areas that are in need of further automation or improvement
-
- You are leading onboarding and offboarding of teammates
-
- You will have met with department leads to further define the success requirements for
-
- their teams
-
📅 Within three months, you will…
- Your peers across the organization are enthusiastic to work with you because you reliably followthrough and have provided areas of automation that have already streamlined key parts of the business
-
- You contributed to our Okta environment by integrating systems and building Okta workflows
-
- You are identifying solutions to manual tasks across the organization in an effort to reduce humanbased error
-
- You are leading teammate trainings and contributing to our async documentation
-
📅 Within six months, you will…
- You have become the enterprisewide subject matter expert for IT matters, which includes access controls, vendor management, and onboarding offboarding processes
-
- You have collaborated with team leaders to design and implement a process for rolebased access modifications
-
- You monitor and report on all Sourcegraph assets and systems and their compliance status
-
About you
You are an experienced and visionary peopledriven IT engineer who has the skills to effectively support our rapidly scaling teams. You thrive in a high growth environment and can contribute to a team wherever necessary, as a systems expert and a tactical technical resource. You are strongly aligned with our values, inspired by our mission to make it so that everyone can code, and motivated to do your best work at Sourcegraph.
- 4 7 years of experience in Tech OpsIT for a technologyfocused company
-
- Demonstrable experience managing an internal cloudbased system portfolio
-
- Experience working on cross functional projects, representing IT on such topics as change management, identity and access management, policy management and data retention
-
- Advanced ability in analyzing risk and designing efficient controls to minimize risk
-
- Previous experience automating IT processes
-
Nice to haves:
- Advanced experience with Okta, Okta Workflows, Microsoft Azure including Intune and
-
- Defender, and Jira Service Desk
-
- Previous experience in compliance policy management
-
- Advanced demonstrable experience scripting with Mac, Jamf, and other systems
-
- Networking experience
-
Level
📊 This job is an IC3IC4. You can read more about our job leveling philosophy in our Handbook.
Compensation
💸 We pay you an aboveaverage salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.
💰 The target compensation for this role is based on the IC3IC4 pay band for your zone.
- IC3 Zone 2: $107,178.40
-
- IC4 Zone 2: $127,709.60
-
Please speak with a recruiter for additional information regarding zone locations.
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.
Interview process
Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a twoway street, after all!
We expect the interview process to take 4.5 hours in total.
👋 Introduction Stage we have initial conversations to get to know you better…
- [30m] Recruiter Screen
-
- [30m] Hiring Manager Screen
-
🧑💻 Team Interview Stage we then delve into your experience in more depth and introduce you to members of the team, including crossfunctional partners…
- [45m] Resume Deep Dive
-
- [45m] Technical Interview Working Session
-
- [30m] Peer
-
🎉 Final Interview Stage we move you to our final round, where you gain a better understanding of our business and values holistically…
- [30m] Values
-
- [15m] Leadership with cofounder
-
- We check references and conduct your background check
-
Please note you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading our handbook.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture, competitive compensation and benefits here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in EVerify for U.S. Employees.
- You have started building a trusting relationship with your teammates and peers
- You understand the projects that Tech Ops is working on, how those projects contribute to our company goals, as well as current status, risks, and mitigations
- You are already identifying areas that are in need of further automation or improvement
- You are leading onboarding and offboarding of teammates
- You will have met with department leads to further define the success requirements for
- their teams
-
- Your peers across the organization are enthusiastic to work with you because you reliably followthrough and have provided areas of automation that have already streamlined key parts of the business
- You contributed to our Okta environment by integrating systems and building Okta workflows
- You are identifying solutions to manual tasks across the organization in an effort to reduce humanbased error
- You are leading teammate trainings and contributing to our async documentation
-
- You have become the enterprisewide subject matter expert for IT matters, which includes access controls, vendor management, and onboarding offboarding processes
- You have collaborated with team leaders to design and implement a process for rolebased access modifications
- You monitor and report on all Sourcegraph assets and systems and their compliance status
-
- 4 7 years of experience in Tech OpsIT for a technologyfocused company
- Demonstrable experience managing an internal cloudbased system portfolio
- Experience working on cross functional projects, representing IT on such topics as change management, identity and access management, policy management and data retention
- Advanced ability in analyzing risk and designing efficient controls to minimize risk
- Previous experience automating IT processes
-
- Advanced experience with Okta, Okta Workflows, Microsoft Azure including Intune and
- Defender, and Jira Service Desk
- Previous experience in compliance policy management
- Advanced demonstrable experience scripting with Mac, Jamf, and other systems
- Networking experience
-
- IC3 Zone 2: $107,178.40
- IC4 Zone 2: $127,709.60
-
- [30m] Recruiter Screen
- [30m] Hiring Manager Screen
-
- [45m] Resume Deep Dive
- [45m] Technical Interview Working Session
- [30m] Peer
-
- [30m] Values
- [15m] Leadership with cofounder
- We check references and conduct your background check
-
Please note you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading our handbook.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture, competitive compensation and benefits here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in EVerify for U.S. Employees.
🎉 Final Interview Stage we move you to our final round, where you gain a better understanding of our business and values holistically…
🧑💻 Team Interview Stage we then delve into your experience in more depth and introduce you to members of the team, including crossfunctional partners…
Please speak with a recruiter for additional information regarding zone locations.
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.
Interview process
Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a twoway street, after all!
We expect the interview process to take 4.5 hours in total.
👋 Introduction Stage we have initial conversations to get to know you better…
Level
📊 This job is an IC3IC4. You can read more about our job leveling philosophy in our Handbook.
Compensation
💸 We pay you an aboveaverage salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.
💰 The target compensation for this role is based on the IC3IC4 pay band for your zone.
Nice to haves:
About you
You are an experienced and visionary peopledriven IT engineer who has the skills to effectively support our rapidly scaling teams. You thrive in a high growth environment and can contribute to a team wherever necessary, as a systems expert and a tactical technical resource. You are strongly aligned with our values, inspired by our mission to make it so that everyone can code, and motivated to do your best work at Sourcegraph.
📅 Within six months, you will…
📅 Within three months, you will…
We do not subscribe to “I do my best work when I work 40 hours a week.” People we hire at Sourcegraph believe that building outstanding things means working very hard — smarter and more hours than the competition.
Why this job is exciting We strive to make Sourcegraph the best company where exceptionally talented people can thrive. As a member of the quickly scaling Tech Ops team at Sourcegraph, you will have more responsibility, upside, and growth potential than anywhere else otherwise comparable. You will manage major proactive strategic activities as well as respond to reactive daytoday tactical
requests with the goal of ultimately owning aspects of the IT function.
The Tech Ops team helps implement, build, integrate, upgrade, and maintain all of our enterprise and internal applications. Tech Ops empowers the rest of the business to reach their goals by
owning the systems that they rely on every day. We are looking for an experienced IT professional to support a remarkable high agency allremote team. If you join us, we know you’ll make a big impact!
Here’s what we’re thinking...
📅 Within one month, you will…
We strive to make Sourcegraph the best company where exceptionally talented people can thrive. As a member of the quickly scaling Tech Ops team at Sourcegraph, you will have more responsibility, upside, and growth potential than anywhere else otherwise comparable. You will manage major proactive strategic activities as well as respond to reactive daytoday tactical
requests with the goal of ultimately owning aspects of the IT function.
The Tech Ops team helps implement, build, integrate, upgrade, and maintain all of our enterprise and internal applications. Tech Ops empowers the rest of the business to reach their goals by
owning the systems that they rely on every day. We are looking for an experienced IT professional to support a remarkable high agency allremote team. If you join us, we know you’ll make a big impact!
Here’s what we’re thinking...
📅 Within one month, you will…
Required profile
Experience
Other Skills
- Teamwork
- Communication
- Problem Solving
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