Production Manager

We are seeking a strategic and executionfocused Product Manager to lead the development and optimization of patient support service offerings for pharmaceutical and biotech clients. These programs may include fieldbased nurse support, reimbursement assistance, specialty pharmacy coordination, patient education initiatives, digital patient engagement tools (apps, portals, etc.), and support systems.

You will be responsible for improving patient access, adherence, and satisfaction, while aligning with brand strategy and regulatory requirements. This includes defining program requirements, collaborating with operations and clinical teams, and ensuring measurable outcomes for both patients and clients.

• Product Strategy & Roadmap
• 1. Define and execute the product roadmap for PSPrelated features and services.
  3. Align product initiatives with client needs, regulatory requirements, and market trends in patient engagement and access.
  4. 1. Customer & Market Insight
     2. 1. Partner with commercial teams and clients to understand PSP workflows, pain points, and success metrics.
        3. Conduct competitive analysis and market research to inform product positioning and differentiation.
        4. 1. CrossFunctional Collaboration
           2. 1. Work closely with engineering, design, data science, and compliance teams to deliver scalable, secure, and userfriendly solutions.
              3. Collaborate with legal and regulatory experts to ensure product features meet HIPAA, GDPR, and industryspecific compliance standards.
              4. 1. Lifecycle Management
                 2. 1. Own the endtoend product lifecycle from ideation through launch and optimization.
                    3. Monitor product performance, user adoption, and client satisfaction to inform continuous improvement.
                    4. 1. Client Engagement
                       2. 1. Support client onboarding and implementation by translating business needs into product configurations and enhancements.
                          3. Serve as a product SME in client meetings, workshops, and advisory boards.
                          4. 1. Product Development Support
                             2. 1. Proven experience working in AgileScrum environments, with a strong grasp of sprint planning, backlog grooming, and iterative delivery.
                                3. Skilled in writing clear, actionable user stories and acceptance criteria that translate complex business needs into technical requirements.
                                5. Experience using product management tools such as Jira, Confluence, Aha!, or Product board to manage roadmaps, backlogs, and stakeholder communication.
                                6. 1. Performs other related duties as assigned by management.

                                   2. Requirements

                                      • Bachelor’s degree in life sciences, business, data analytics, or related field.
                                      • 5+ years of product management experience in B2B SaaS or techenabled service.
                                      • Experience in life sciences, healthcare, or patient services preferred.
                                      • Familiarity with PSP workflows including hub services, copay programs, prior authorization, and nurse support.
                                      • Strong understanding of data privacy, compliance, and interoperability standards (e.g., HIPAA, HL7, FHIR).
                                      • Excellent communication, stakeholder management, and analytical skills.
                                      • Bachelor’s degree in life sciences, business, or related field; advanced degree a plus.

                                      • COMPETENCIES:

                                        • Diversity Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassmentfree environment; Builds a diverse workforce.
                                        • Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
                                        • Analytical Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
                                        • Business Acumen Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
                                        • Initiative Volunteers readily; Undertakes selfdevelopment activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
                                        • Innovation Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others attention.
                                        • Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
                                        • PlanningOrganizing Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
                                        • Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problemsolving situations; Uses reason even when dealing with emotional topics.
                                        • Strategic Thinking Develops strategies to achieve organizational goals; Understands organizations strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
                                        • Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

                                        • Benefits

                                          • Supportive, progressive, fastpaced environment
                                          • Competitive pay structure
                                          • Matching 401(k) with immediate vesting
                                          • Medical, dental, vision, life, & shortterm disability insurance

                                          • AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other nonmerit based factors, or any other protected categories protected by federal, state, or local laws.

                                            All offers of employment with AssistRx are conditional based on the successful completion of a preemployment background check.

                                            In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship andor work authorization is not available for this position.

                                            AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.