Senior Product Manager, Platform & Integrations

Product Strategy & Leadership:
● Define and champion a clear, multiyear product vision and strategy for the platform and integrations, aligned with overall business objectives.

● Mentor and develop at least one direct report, fostering a culture of excellence and growth within the product team.

● Conduct thorough market, customer, and competitive analysis to identify new integration opportunities and unmet needs.

● Develop and manage a product roadmap that balances foundational infrastructure projects, new integration development, and longterm strategic goals.

● Effectively present product strategy, insights, and recommendations to the executive leadership team and other key stakeholders.

Technical Execution & Integrations:

● Demonstrate expert technical acumen by translating complex API specs and technical documentation into detailed user stories, functional requirements, and business solutions.

● Oversee the entire product development lifecycle for all integrations, from initial discovery and technical design to launch and iteration.

● Collaborate closely with engineering to build scalable, reliable, and highquality platform services and integrations.

● Proactively identify and resolve potential issues, risks, and dependencies across multiple internal and external systems to ensure seamless integration.

● Own the relationship with external integration partners, ensuring smooth implementation and interoperability. DataDriven

Optimization & Communication:

● Define and track key performance indicators (KPIs) for platform health, integration performance, and product success.

● Use datadriven insights to optimize the product, prioritize features, and make sound investment decisions.

● Act as the subject matter expert and primary advocate for the platform and its critical role within the organization. Build strong, collaborative relationships with crossfunctional teams, including engineering, design, marketing, and sales, to ensure successful launches.

Requirements

● Bachelors Degree in a related field is preferred.
● 8+ years of experience in software product management, with a significant portion in a technical or platformfocused role.
● Strong consideration will be given to candidates with experience in restaurant SaaS
● Proven track record of launching and managing successful, complex technical products, such as platforms, APIs, or largescale integrations.
● Demonstrated ability and commitment to leveraging AI tools to perform job duties; this is a requirement for every team member at the company.
● Demonstrated experience managing and mentoring product managers.
● Expertlevel technical acumen with a deep understanding of APIs, system integration patterns, and platform architecture.
● Experience working in an agile environment.
● Excellent analytical skills with a proven ability to derive insights from both quantitative and qualitative data.
● Exceptional collaboration, communication, and crossfunctional partnership skills.
● Strong business and financial acumen. ● Strong presentation skills with executive presence.
● Flexibility to work during US hours at least till 5 pm ET is essential for this role.
● Candidates must have their own systemwork setup for remote work.