Offer summary

Qualifications:

8+ years of experience in sales or client-facing roles involving ServiceNow., Current and active ServiceNow sales and presales certifications., At least 2 ServiceNow technical certifications., Experience working in a managed services provider environment, supporting multi-tenancy or shared services..

Key responsibilities:

Develop proposals and solutions for ServiceNow services tailored to client needs.

Lead activities related to the ServiceNow Partner portal and support sales opportunities.

Act as an escalation point for ongoing projects, addressing scope, budget, and schedule issues.

Provide guidance on ServiceNow best practices and support client RFPs and RFIs.

Job description

Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about driving high value solutions to your clients and want to lead a team in a company that believes in Integrity, Competence, Value and Fun?

We are looking for an energetic and motivated ServiceNow Solutions Architect for our Head Office branch located in any of the following cities, including Vancouver, Calgary, Edmonton, or Toronto. In this role you will utilize strong business and technical consulting skills to develop solutions that solve business challenges while creating desired outcomes! You will not only play an integral role to deliver cutting edge solutions but also work with Account Managers to support projects and optimize sales opportunities in key accounts.

A Day in the Life:Work with clients to develop proposal for ServiceNow services provided by Long View
Develop work breakdown structure (“WBS”) artifacts to support proposals to estimate cost and delivery
Gather client ServiceNow requirements to develop proposals and solutions
Lead activities surrounding the ServiceNow Partner portal for programs Long View is enrolled in
Work with the Long View branch Architects and Account Managers to engage with clients to support their ServiceNow needs
Attend weekly practice alignment sessions with practice leadership team members
Act as an escalation point for inflight projects to address any scope, budget, schedule, and other general project related estimates provided during presales
Act as an escalation point for inflight projects to assist with the creation of new Project Change Requests (“PCRs”)
Maintain ServiceNow sales and presales certifications in alignment with ServiceNow partner program requirements
Work with Long View Partner Services to monitor, manage, and respond to ServiceNow partner requirements
Provide guidance to the Long View consulting community on ServiceNow best practices and news
Act as the goto resources for any client Request for Proposal (“RFP”) or Request for Information (“RFI”) request where ServiceNow expertise is required
Create presentation materials and marking artifacts on Long View’s ServiceNow offerings and solutions

What You Bring:
8+ experience in a sales or a clientfacing role
8+ years experience working with ServiceNow in a sales or clientfacing role
Active and current ServiceNow sales and presales certifications
2+ ServiceNow technical certifications
Experience working in a managed services provider environment – multitenancy andor shared services model
Proven experience of successfully selling ServiceNow solutions to small, mid, corporate, and enterprise market
Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral, with technical and nontechnical staff, all levels of management
Selfmotivated, decisive, with the ability to adapt to change and competing demands
Excellent communication (written, verbal, and presentation), and interpersonal skills
Strong analytical, mediation, and problem resolution skills

What Makes You Extra Awesome:
Certified System Administrator Certification (CSA)
ITSM Certified Implementation Specialist (CISITSM)
Certified Master Architect (CMA) or Certified Technical Architect (CTA)

Why Work at Long View?
Great people and culture
Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personalprofessional growth, happiness and wellness

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable teamdriven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various companywide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.