7+ years of professional design experience., At least 3 years in a senior design role., Experience leading end-to-end product design from conception to completion., Proficiency in prototyping and contributing to design systems..
Key responsibilities:
Design user experiences for native mobile and web platforms.
Collaborate with cross-functional teams to develop product strategies.
Lead user research, prototyping, and high-fidelity design stages.
Contribute to building and maintaining Swiftly’s design system and research efforts.
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Swiftly is the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 140 transit agencies in 8 countries – including LA Metro, MARTA, SEPTA, MBTA, and WMATA – rely on Swiftly to improve on-time performance by up to 40%, increase passenger information accuracy by up to 50%, and analyze transit data 90% faster. The result is better service reliability, increased ridership, and more efficient transit operations.
Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share realtime passenger information, manage daytoday operations, and improve service performance. Today, over 180 transit agencies in 11 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve ontime performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.
Even though Swiftlys HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.
Design at Swiftly
In the government software world, the focus has been pure function, often at the expense of usability. At Swiftly, we believe excellent products are not only powerfully functional but also smartly and beautifully designed. Swiftly lovingly crafts products using consumer software sensibilities to make user experiences that flow and features that are engaging, easytouse, and targeted toward solving customer problems. We’re seeking a detailobsessed, bigpictureenthralled Lead Product Designer to lead the charge in identifying, prototyping, and shipping elegant solutions for the transit data problems that we aim to solve.
What youll do
As a Lead Product Designer, you will work on a crossfunctional product team to develop delightful software for transit agency staff.
Youll design experiences across both native mobile and web platforms, helping customers make sense of realtime data for daily operations and explore historical insights for deeper analyses. Your work will have a direct impact on how transit agencies deliver service to their communities.
Partnering with a product manager, engineers, and customers, you will contribute to overall product strategy through visualizing problems and solutions.
You will have a hand in each stage of product development, taking projects from user research, to prototypes, to highfidelity designs.
You will also help build a strong design foundation, including contributing to Swiftly’s design system and research engine.
What were looking for
7+ years of professional design experience, with at least 3 of those years in a senior position
Experience designing products from conception to completion, sharing the vision through design explorations, documentation, and presentations
Experience leading user interviews, finding root problems over suggested solutions, and effectively communicating learnings to a distributed team
Enjoy working in an iterative design process, motivated by group and user critique
Champion and can articulate the value of great design to crossfunctional stakeholders
Have a growth mindset and are proactive about jumping in where the team needs
Proficiency in prototyping your ideas to help articulate nuanced design decisions
Have a portfolio showcasing work you were directly responsible for, highlighting the ability to solve complex problems with overlapping organizational lines
**FOR U.S. CANDIDATES ONLY:**
In accordance with pay transparency laws: the approximate salary range for this role is $100,000 to $180,000 (base salary + any variable comp). This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on a multitude of nondiscriminatory factors including final role leveling decisions, a candidate’s relevant work experiencesskills, and geographic location within the United States. Note: salary ranges for nonU.S. candidates may be higher or lower than the U.S. numbers above depending on location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k) matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.
Beyond the Skills:
We are looking for candidates who are passionate about mobility, sustainability, or missionoriented projects that have a significant realworld impact. Ideal candidates encompass the core values of our company:
• Team. Together, we are more effective and better supported
• Impact. Drive impact for our customers, our company, and all of our teams
• Diversity. See differing perspectives as ways to address our weaknesses and find new strengths
• Communication. Assume others internally and externally have good intentions
• Feedback. We share feedback because we want each other to grow professionally and personally
• Growth. Foster personal, professional, and company growth
Benefits:
• Competitive salary
• Equity compensation for every employee
• Medical, Dental and Vision
• 401k with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cellinternet reimbursement
• Monthly Be Well stipend
• Flexible PTO with a recommended minimum
• Flexible work environment
• 16 paid holidays, including holidays in months without US national holidays
• 8 fully paid weeks of leave for child birthadoption
Travel note: Swiftly employees can generally expect to travel 1–2 times a year for inperson company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these inperson is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customerfacing team members and other specific roles may be expected to travel more frequently.
We are a truly missiondriven culture that is set to change the world of transit
We are an equal opportunity employer we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.
Because we work with public agencies, we participate in EVerify.
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.