District Retail Manager Central Plains

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)

Offer summary

Qualifications:

3-5 years of field sales and retail dealership experience., Knowledge of distribution network strategies and customer service., Proficiency in MS Office and computer systems, with strong communication skills., Bachelor's degree in Business, Marketing, or related field preferred..

Key responsibilities:

  • Partner with dealerships to strengthen relationships and improve retail profitability.
  • Drive customer experience through sales, merchandising, and digital planning.
  • Train dealers on sales processes and product knowledge, and promote certification programs.
  • Communicate effectively with stakeholders and resolve issues to enhance dealer and customer satisfaction.

Polaris Inc. logo
Polaris Inc. XLarge https://www.Polaris.com/
10001 Employees
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Job description

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.

Job Summary

The Polaris District Retail Manager will deliver worldclass value to Polaris consumers and dealers, partnering with dealers and internal stakeholders to leverage our market leader position, scale, and resources to drive leading customer experience, profitable growth and effective, efficient OEMdealer interactions.

The District Retail Manager will develop and maintain strong dealer relationships to meet and exceed corporate and district sales objectives for retail growth, increasing market share and upgrading the dealer network while projecting a professional image on behalf of Polaris. In this role, the DRM will successfully influence and partner with dealers to ensure consumers’ retail needs are met.

This Polaris District Retail Manager will support the following district in the Central Plains US region: Arkansas. Ideal locations for ease of travel include: Little Rock or Central AR.

Essential Duties & Responsibilities

General Duties

  • Partner daily with powersports dealerships to strengthen relationships, build influence, enhance retail, drive Polaris & dealer profitability and improve the end user experience.

  • Drive industryleading customer experience through each stage of shopping, buying and owning cycle

  • Responsible for improving the dealer network through prospecting open markets and facilitating upgrades within the dealer network where needed.

    • Wholegood Retail (Off Road Vehicle), PG&A, F&I, Service

      • Set effective and market appropriate stocking profiles for wholegood and PG&A

      • Strategically influence dealers’ showrooms through walkthestore, merchandising, and pointofpurchase to reflect seasonal consumer programs and market needs

      • Conduct ongoing trainings on sales process and product for dealers and promote dealer certification program

      • Execute traffic and closing plans to maximize retail through traditional and digital retail planning

      • Lead showroom merchandising and accessorizing strategies to improve overall retail experience for consumers

      • Leverage 3rd party partnerships to maximize PII’s competitive advantage, yielding improved dealer profitability and consumer experiences, instore and digitally

      • Create consistent demand through proper merchandising that yields accessory attachment growth

        • Customer Experience

          • Assist dealers and corporate stakeholders to plan and execute floorplans, merchandising, and corresponding Wholegood and PG&A stocking profiles

          • Monitor and drive Polaris branding requirements

          • Review speed and quality processes with dealers around detractor engagement

          • Work with dealers to assess deficiencies on critical customer expectations (i.e. digital, instore experience) and drive positive change through training

            • Business Partnership & Communication

              • Effectively communicate to internal and external stakeholders and demonstrate superior followthrough; be the face and voice of Polaris instore and act as voiceofthefield to internal stakeholders

              • Identify and communicate and influence action with dealer profitability and valueadd to consumers

              • Problemsolve for rapid issue resolution, driving winwinwin approach for consumers, dealers and Polaris

              • Identify and elevate competitive shifts and proactively implement countermeasures as necessary

                • Skills & Knowledge

                  Required

                  • 35 years field sales and retail sales or dealership experience with proven track record preferred

                  • 35 years sales administration, distribution and customer service experience

                  • Knowledge of a distribution network strategy

                  • Must possess highly effective influence and relationshipbuilding skills, excellent at customer service

                  • Analytical and sales oriented – able to craft a strategic sellin based on demonstrated profitability and productivity measures

                  • Proficient in all MS Office software suite

                  • Flexible, comfortable with ambiguity

                  • Multitasker, can manage competing priorities

                  • Demonstrated ability to communicate effectively, both verbally and in writing

                  • Mechanical aptitude, handson – willing to roll up sleeves

                  • Proficiency in computer software systems

                  • Entrepreneurial, independent, selfstarter

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Influencing Skills
  • Analytical Skills
  • Mechanical Aptitude
  • Customer Service
  • Microsoft Office
  • Computer Literacy
  • Multitasking
  • Teamwork
  • Communication
  • Problem Solving

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