Manager, Project Management Remote USA
ICON plc is a worldleading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Overview
Responsible for the overall tactical and strategic direction and management of projects through designated project managers, ensuring consistency with corporate strategy, consistency of process across projects and internal and external customer satisfaction with the projects. Directs and provides daytoday tactical oversight to their assigned Project Management team. Provides vision, leadership and mentorship to assigned team with respect to performance and career development. Accountable for the overall direction, coordination, implementation, execution, control and completion of all programsprojects, ensuring consistency with company strategy, commitments and goals. Accountable for compliance of the Project Management team with IMC and ICON policies and procedures. Ensure optimal planning, allocation and performance of resources within Project Management.
Essential DutiesResponsibilities
Recognize, exemplify and adhere to ICONs values which center around our commitment to People, Clients and Performance.
Recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Maintaining a positive, resultsoriented work environment by building partnerships, modeling teamwork and communicating in an open, balanced and objective manner
Providing strategic and tactical management to assigned team of Project Managers and Project Assistants
Mentoring and managing assigned project management team through establishment of mutually agreed objectives and professional development plans, and by monitoring successful achievement and performance
Build and maintain the performance and effectiveness of assigned project management team, including regular checks on team health and identification and resolution (including escalation to the appropriate level) of team performance issues.
Ensuring adequate training is provided to employees for all new and updated processes
Assessing Training Curriculum and current staff understanding and identify training needs, for new employees and for continuous improvementdevelopment of existing staff
Managing project workload and resource forecasts for the group, as well as project assignments
Identifying personnel resources for new and existing projects
Developing operational metrics for assessment of project performance
Serving as the escalation point for project managers in resolution of customer or crossfunctional issues that cannot be resolved at the project manager level
Ensuring the proper tools are provided to the team and that they are being used effectively; identifyobstacles and make corrective actionsrecommendations as necessary
Monitoring the efficiencies of current operational processes and identify andor lead opportunities for improvement
Providing senior management with team performance metrics as assigned
Lead or participate in strategic planning and risk assessment, by managing the development and delivery of appropriate contingency activities in the context of the budget, time, resources and value targets and in accordance with SOPs. Communicating Best PracticeLessons Learned Feedback
Analyze department and project financial data, identify issuestrends and implement corrective action plans as necessary to ensure profitability.
Promoting a proactive, professional culture within the Project Management department and contributing to the group’s success
Ensuring the team is compliant with standard procedures and other company policies
Leading customer meetings and escalations when required
Support staff recruitment, including interviews and supporting hiring process.
Other responsibilities as assigned by senior management
Travel required up to 25% of the time
Your Profile:
Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (e.g., PMP) are preferred.
Proven leadership experience from an Imaging CRO. Imaging CRO experience is a nonnegotiable requirement.
Extensive experience in project management within the clinical research or pharmaceutical industries.
Supervisory experience required
Strong leadership and organizational skills, with a proven ability to manage multiple projects and priorities effectively.
Excellent analytical and problemsolving skills, with a focus on datadriven decisionmaking.
Strong communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on wellbeing and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s wellbeing.
Life assurance
Flexible countryspecific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
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